NYCHA Digital Van Instructor/Driver
NYCHA Digital Van Instructor/Driver
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1 Vacancy
Job Description
NYCHA has a need for a Digital Van Instructor/Driver in the Desktop & Device Management Department. The purpose of this position is to bridge the digital divide by providing technology and Internet support to residents with limited access via a mobile van equipped with laptops and Internet.
Reporting to the Manager Digital Van/Kiosk the Digital Van Instructor/Driver is responsible for driving one of four technology-equipped vans to different NYCHA resident developments daily to provide computer and Internet access to residents. The Instructor/Driver provides technical support to facilitate the use of onsite equipment including laptops printer and Internet hotspot. The Instructor/Driver assists resident housing assistant staff who work directly with residents to submit required annual lease renewal partnership with Resident Engagement and with other City Agencies Digital Van Instructor/Drivers provide additional support to NYC Community events by setting up the digital van and assisting the public with utilizing the WiFi hotspots to access information in support of community events.
Specific tasks include:
residents in basic computer literacy skills such as:
-Setting up an email account
-Using internet browsers and search engines
-Accessing Social Media
-Use of Microsoft Office applications
-Initiating job searches
-Writing or formatting of resumes
-Printing and scanning
-Accessing wireless internet
-Utilizing NYCHA online applications for rent payments submitting maintenance requests etc.
residents in partnership with local Housing Assistant staff at developments to complete their online Tenant Recertification utilizing Siebel Application.
supplemental support to kiosk mobile and desktop support teams on days with no van appointments scheduled.
Additional Information
employees applying for transfer promotion title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
residents are encouraged to apply.
provides benefits that include a choice of medical coverage plans deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees Retirement System (NYCERS).
Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.
COMMUNITY ASSOCIATE - 56057
Qualifications :
Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to 1 above.
Additional Information :
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
