Senior Executive - Financial Services
Senior Executive - Financial Services
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Job Description
Job title:
Senior Executive - Financial ServicesJob Description:
Handle BAU more complex tasks than Associate Accounting Processor
Review document and resolve complex queries as required ensuring quality communication and resolution
Supports the team with ad-hoc requests and projects as required.
Manage incoming calls emails & QLS distribution / shared mailbox efficiently across the resource
Manage payment & refund expectations for both external & internal stakeholders chasing delinquent accounts for Capita
Instill and maintain a high level of customer service meeting all SLAs internally and externally
Raise invoices & credit notes in SAP both singularly & en mass in a timely & accurate manner
Instill and maintain a high level of customer service meeting all SLAs internally and externally
Location:
India - Mumbai - Vikhroli WestIndiaTime Type:
Full timeContract Type:
PermanentRequired Experience:
Senior IC
Employment Type
Full-Time
