Guest Service Supervisor
Guest Service Supervisor
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Job Description
Portico have an exciting opportunity working alongside one of our most prestigious clients based at an iconic multi-occupied building in the city!
We are on the look out for a Fantastic Supervisor who is keen to go that extra mile to ensuing our Guest Service is delivered to the highest standards. This role requires the day-to-day Supervision of the FOH Space to manage the welcome spaces ensuring it is always presentable and occupiers and visitor needs are met managing the daily rota to ensure all positions are covered throughout the shift highlighting any gaps to your manager. This role is mobile and you will spend over 95% of your day on your feet within the space moving around navigating and directing employees. It is essential that you can maintain this level of activity each day before you apply. And to ensure the client journey is always of a high standard and a seamless transition from entry to occupier floor.
Hours: Monday - Friday 40 Hours per week
Salary: 40685
Qualifications :
Applicants must be able to demonstrate experience of supervising the delivery of outstanding service within a busy public space or fast-paced venue environment from any service background - reception experience is preferred but not essential. Strong communication and organisational skills are essential Previous experience leading a large team working in a customer service environment and Able to solicit feedback from the business with regards to service delivery.
Additional Information :
Whats in it for you
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour personal helpline for employees providing counselling & information services.
- Access to Choices our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers hotels cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
