Position Summary:
We are seeking a skilled and detail-oriented Systems Integration & Automation Specialist to join our team at RSI Security. This role focuses on the integration optimization and automation of internal tools and systems to enhance operational efficiency and scalability. The ideal candidate will have expert knowledge of APIs automation platforms like Zapier and the ability to streamline processes across diverse tools and platforms.
Key Responsibilities
- Design build and manage integrations between internal tools and third-party platforms.
- Utilize APIs Webhooks Zapier Make (Integromat) or similar automation tools.
- Automate repetitive tasks and optimize workflows to enhance efficiency.
- Troubleshoot integration issues and ensure data accuracy across systems.
- Analyze existing workflows to identify automation opportunities.
- Implement scalable and efficient solutions to reduce manual workload.
- Work with cross-functional teams to develop tailored automation solutions.
- Support onboarding implementation and maintenance of internal tools.
- Provide training and documentation on automation processes and best practices.
- Set up error handling and monitoring for integration stability.
- Stay updated on new tools technologies and best practices in systems automation.
- Collaborate with stakeholders across departments (Sales Marketing IT HR Finance) to identify integration gaps and automation opportunities.
- Build and maintain data flows between systems like HubSpot QuickBooks Asana Google Workspace JazzHR and SparkHire.
- Ensure proper user provisioning/deprovisioning through automated workflows.
- Maintain internal SOPs and integration documentation.
Qualifications & Requirements
- HubSpot experience is required including CRM automation and marketing workflows.
- Knowledge of project management tools (Asana Jira Kantata/Mavenlink Scoro) and other CRM platforms.
- Experience in systems integration and workflow automation.
- Strong knowledge of APIs Webhooks and automation tools (Zapier Make etc.).
- Proficiency in scripting languages (Python JavaScript) for advanced automation.
- Familiarity with database management and SQL (preferred).
- Strong analytical and problem-solving abilities.
- Excellent communication skills to explain technical concepts clearly.
- Ability to manage multiple projects in a remote fast-paced environment.
- Detail-oriented proactive and capable of troubleshooting complex processes.
Success in This Role Looks Like
- 95% reduction in manual workflows across departments in 6 months.
- Seamless onboarding/offboarding workflows across tools like HubSpot and Asana.
- Near-zero failed automations due to well-structured error handling.
- Consistent synced data across CRM HR and financial systems.
- Documented processes that support onboarding of new team members and scale
Mindset We Value
- Take ownership and follow through without micromanagement
- Stay calm under pressure and manage shifting priorities with grace
- Solve problems proactively and always look for a better way
- Love structure checklists and keeping systems tidy and consistent
- Serve the team understanding that behind every client win is solid support
- Bring a positive attitude and value growth yours and others
What We Offer
- Competitive salary and annual bonus eligibility
- Flexible work environment (100% remote)
- Collaborative team culture rooted in trust and humility
- Opportunities for growth and professional development
Our Core Values
- Serve Above All Else
- Do Whats Right Not Whats Easy
- Commit to What You Say
- Discipline Creates Freedom
- Stay Humble Hungry and Aware
Our commitment to equity equal opportunity inclusion and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. RSI Security is proud to be an Equal Opportunity Employer. The Company will consider for employment qualified applicants with arrest and conviction records.
Equal Opportunity Employer/Veterans/Disabled
For more information on RSI Security please visit our website - or our social media RSI Security LinkedIn. On our career site you will find some of the key steps you can expect to guide you along the way. #LI-Remote
Required Experience:
Senior IC