Healthy Workplace, Absence Partner Specialist

Who We Are

For more than 130 years The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church each year we help more than 2 million people providing necessities such as food clothing and addition we support people experiencing unemployment addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission vision and values of hope service dignity and stewardship. As a faith- and values-based organization we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ meet human needs and be a transforming influence in the communities of our world.

Job Description:

Job Summary

The role provides advice support and manages the administration of both Occupational Non-Occupational Injury and Illness across the territory. This role will provide support to all ministry units across the territory in use of various case management software programs and provides assistance in the processing of and case managing all occupational and non-occupational matters in collaboration with third party vendors with a focus on improving disability tracking and management throughout the territory.

Key Accountabilities

• Coordinates timely processing and case management of both non-occupational and occupational illness/injury claims in collaboration with third-party providers.
• Works with various stakeholders (HRBPs Ministry Units HR Service Centre HR Operations) to ensure accurate coding reporting compliance and return-to-work planning.
• Utilizes case management software system to manage and track active absence-related cases and maintain accurate records.
• Acts as a resource on disability policies sick leave procedures WCB/WCA provisions and helps resolve claim disputes and appeals.
• Supports special projects training and educational sessions related to absence management and workers compensation.
• Assists in the preparation of quarterly reports on absences and in the development of manuals and operational procedures.
• Partners with the Benefits team to ensure compliance with legislation and TSA policies and supports new policy or program development.
• Advises leaders on return-to-work programs and assists with modified or graduated return-to-work plans.
• Assists Ministry Units with system-related inquiries and the preparation of disability-related content and processes.
• Develops and delivers wellness programs and serves as a wellness ambassador promoting resources such as EFAP to employees.

Education and Experience Qualifications

• Completion of a university degree in Health & Safety Disability and Absence management.
• A minimum of 3-5 years of prior related experience including consulting in a relevant area.
• An equivalent combination of education training and experience may be considered.
• Bilingualism in French and English is preferred for this position both written and verbal in order to provide services to our customers and communicate with internal stakeholders in both official languages.
• The ability to maintain in strictest confidence information received concerning confidential matters such as complaints grievances labour relations health & safety information and any other information deemed to be of a confidential nature.
• Tech savvy advanced skills in MO.
• Independent and creative.
• Excellent communication skills both verbal and written.
• Attention to detail.

This is a permanent full-time role which is eligible for the following benefits: Paid Time Off including Sick Leave Personal Paid Time off Vacation Long Term Disability Insurance Life Insurance RRSP Health and Dental Insurance.

Compensation:

Placement in the salary range will be based on factors such as market conditions internal equity and candidate experience skills and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email if you have a need for any accommodation and we will be pleased to discuss this with you.