Call Center Parts Sales
Call Center Parts Sales
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$ 31 - 45
1 Vacancy
Job Description
PAPE KENWORTH- SAN LEANDRO CA
CALL CENTER PARTS SALES:
Are you a people person Do you love working in a positive high-energy environment Do you love providing a great experience for customers If you answered yes to these questions we want to hear from you! Pape Kenworth the premier capital equipment dealer in the West is adding to their team.
At Pape you can count on us to invest heavily in your career through training resources and support. We want to see you grow your skill set and experience and in turn provide excellent compensation work-life balance and benefits for you and your family. Come join our team!
WHAT YOULL DO:
In this role you will be the go-to person to monitor and respond to eCommerce parts orders as well as assisting customers with phone orders and answering any questions they have. Every day you will ensure customers can place their online orders promptly and accurately all in an effort to get them the parts they need and maximize their equipment uptime. To thrive in this role you must be excellent at maintaining and building relationships with customers detail-oriented and have a winning attitude.
WHAT YOU NEED:
- At least one year of experience in a parts service or call center environment.
- Past experience establishing and maintaining strategic B2B relationships in related industries preferred.
- Excellent organizational skills.
- Ability to communicate effectively with both customers and internal members.
- Good computer skills and basic familiarity with Microsoft Outlook Excel and various search engines.
- Ability to multitask and work in fast-paced environment.
Compensation: $31.28-45.36/hr (Depending on Experience)
Why work for Pape:
- Competitive pay based on your skills training and experience level.
- Outstanding benefits including 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical Dental Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
- Progressive Vacation Plans Sick Leave & Paid Holidays Members receive 80 hours of vacation (First year is prorated for new hires based on start date) 40 hours of Sick Leave and 7 paid holidays each year. Pap vacation plans also have tiers based on your seniority so as your seniority grows your vacation time off does as well.
- Advancement Pape is a dynamic growth-oriented organization with a focus on promoting from within.
- Stability and reputation Pape is a family-owned fourth-generation company with over 160 locations over 4500 members and 85 plus years of experience. Pape is known for their stability honesty and integrity.
- Equipment We have the largest equipment inventory in the West and an unparalleled parts inventory!
- Employee impact Enjoy an open-door policy where your voice will be heard and your opinions will matter.
- Training You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape Group maintains a drug-free workplace and as such requires candidates to successfully pass a pre-employment drug test.
Employment Type
Full-Time
