Collections Specialist
Collections Specialist
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Job Description
- 401(k)
- Bonus based on performance
- Company parties
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Calling customers to obtain payments
- Posting customer payments by recording checks and credit card transactions
- Updating receivables by totaling unpaid invoices
- Maintaining records of invoices debits and credits
- Resolving collections by examining customer payment plans and payment history
- Keeping organized and detailed documentation of all correspondence with customers
- Handling customer disputes in regards to payments or invoicing
- Handling all Liens and documentation of such records
- 1 year(s) of experience with QuickBooks Pro (most recent versions) and Microsoft Office Suite
- 1 years of experience with bookkeeping and collection activities
- Outstanding written and verbal communication skills including proper pronunciation and grammar and a consistently courteous and professional tone of voice at all times
- Polite confident and excellent customer service skills including listening and questioning skills
- Excellent organizational skills and strong attention to detail
- Very self-motivated and goal-oriented multi-tasker
- Capability to work in a fast-paced team-oriented office environment
- Ability to learn new software including Xactimate and proprietary software
- Ability to successfully complete a background check subject to applicable law
- 40 hours/week flexible to work overtime when required varying between 8 a.m. and 5 p.m.
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
