Account Manager
Account Manager
Posted on :
25-07-2025
Employer Active
1 Vacancy
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Job Description
Account Manager - full time permanent
* *Applicants must demonstrate fluent and articulate communication skills in English.
As a Customer Success Manager you will be responsible for delivering a premium support experience to our customers.. You will build and maintain strong relationships with high-value customers addressing their unique needs and ensuring their experience is seamless and enjoyable.
As a Customer Success Manager you will be responsible for delivering a premium support experience to our customers.. You will build and maintain strong relationships with high-value customers addressing their unique needs and ensuring their experience is seamless and enjoyable.
Main Responsibilities:
- Build and nurture relationships understanding their preferences and providing personalized support.
- Issue Resolution: Handle and resolve escalated issues demonstrating a high level of problem-solving skills and attention to detail.
- Account Management: Manage accounts ensuring accurate and up-to-date information and providing assistance with account-related matters.
- Exclusive Offers and Rewards: Collaborate with marketing and promotions teams to provide our customerswith exclusive offers rewards and personalizedexperiences.
- Feedback Collection: Gather feedback to identify areas for improvement and communicate insights to the broader team.
Requirements
Bachelors degree in a relevant field or equivalent work experience.
- Applicants must demonstrate fluent and articulate communication skills in English
- Experience: Minimum 2 Years of experience in customer support
- Customer-Centric: Passionate about providing exceptional service and understanding the unique needs and expectations of our customers
- Communication Skills: Excellent communication skills both written and verbal with the ability to engage effectively with our customers
- Problem-Solving: Strong analytical and problem-solving skills with the ability to handle complex issues and provide innovative solutions
- Confidentiality: Ability to handle sensitive information with discretion and maintain the confidentiality of our customers
Benefits
- Exciting projects using cutting-edge technologies Collaborative and supportive work environment
- Competitive salary and bonuses Fantastic company events
- Opportunities for career development growth and advancement
- Group benefits including extended healthcare dental care vision care and disability insurance
Elena Ricci
Experience:
Experience:
Manager
Employment Type
Full Time
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