Project Manager
Project Manager
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1 Vacancy
Job Description
At Roche you can show up as yourself embraced for the unique qualities you bring. Our culture encourages personal expression open dialogue and genuine connections where you are valued accepted and respected for who you are allowing you to thrive both personally and professionally. This is how we aim to prevent stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche where every voice matters.
The Position
Project Manager - Indianapolis
At Roche we are passionate about transforming patients lives and we are bold in both decision and action - we believe that good business means a better world. That is why we come to work every single day. We commit ourselves to scientific rigor unassailable ethics and access to medical innovations for all. We do this today to build a better tomorrow.
The Opportunity:
Global Customer Support (GCS) is the global technical services organization for Roche Diagnostics supporting affiliates and Lifecycle Teams to ensure end-user success. We act as the voice of the customer bridging their needs with global business teams and keeping customer satisfaction central to product development. Through training tools and expert support we empower affiliates to deliver high-quality service across borders. Within GCS Project & Portfolio Excellence we unify project and change management capabilities foster collaboration through cross-training and track progress with clear KPIsall with a strong commitment to service excellence.
Key Roles & Responsibilities:
Professionally manage (planning execution monitoring controlling closing) complex cross-site Global Customer Support (GCS) projects and programs which make an important contribution to the success of key global Roche Diagnostics product development projects
Drive adoption of key global Roche Diagnostics projects by professional Change Management (stakeholder mapping impact analysis planning executing and reinforcing change)
Self-reliantly drive risk management; anticipate and mitigate risks
Create and maintain cross-site project plans in project planning tools and monitor project progress. Organize and facilitate project team and change meetings and workshops; document and follow up on actions and decisions; coordinate milestone preparations
Identify and coordinate dependencies timelines budgets change efforts and project documentation for the GCS project
Align with parent program/project and related programs/projects if applicable
Ensure stakeholder management and communication management
Ensure efficient and constructive collaboration and communication between different Roche departments inside and outside of GCS and if applicable with external companies e.g. by defining and implementing a structured communication plan
Consult and mentor regarding project and change management principles and best practices
Additional tasks:
International travel (max. 25%) is required to perform the job effectively
Who you are:
Bachelors degree
at least 5 years of experience in focus business area
Preferred Qualifications:
Proven experience in project and change management; certifications (e.g. PMI PRINCE2 Agile) are a plus
Strong stakeholder engagement influencing and cross-functional collaboration skills
Ability to translate complex systems and processes into clear impactful communication and training materials
Knowledge of customer support/service processes and familiarity with Roche or medical/biotech environments
Comfortable working in a fast-paced international matrix structure with a structured team-oriented approach
Location: This position is based out of our Indianapolis office and offers a hybrid work schedule.
No relocation benefits are available for this job posting.
The expected salary range for this position based on the primary location of Indianapolis IN is $81900 - $152100. Actual pay will be determined based on experience qualifications geographic location and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.
Who we are
A healthier future drives us to innovate. Together more than 100000 employees across the globe are dedicated to advance science ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities foster creativity and keep our ambitions high so we can deliver life-changing healthcare solutions that make a global impact.
Lets build a healthier future together.
Roche is an equal opportunity employer. It is our policy and practice to employ promote and otherwise treat any and all employees and applicants on the basis of merit qualifications and competence. The companys policy prohibits unlawful discrimination including but not limited to discrimination on the basis of Protected Veteran status individuals with disabilities status and consistent with all federal state or local laws.
If you have a disability and need an accommodation in relation to the online application process please contact us by completing this form Accommodations for Applicants.
Required Experience:
IC
Employment Type
Full-Time
