Not just a job but a career

Yokogawa award winner for Best Asset Monitoring Technology and Best Digital Twin Technology at the HP Awards is a leading provider of industrial automation test and measurement information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition (bio)technology artificial intelligence industrial cybersecurity etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About the Team
Our 18000 employees work in over 60 countries with one corporate mission to co-innovate tomorrow. We are looking for dynamic colleagues who share our passion for technology and care for our return we offer you great career opportunities to grow yourself in a truly global culture where respect value creation collaboration integrity and gratitude are highly valued and exhibited in everything we do.

Job Purpose

Work as part of a team in the Technology Services business line typical projects include mainly the implementation of software technologies but also participate in project teams focusing on Upstream and Midstream development and production operations Operational Excellence Surface Facilities Design and Modelling Process Engineering Carbon Capture and Storage opportunities.

The postholder will be required to work as part of a team- both within the location and remotely. The successful candidate will have a willingness to travel as and when required mainly on an international basis (with some domestic travel) on a domestic and international basis approximately up to 35% of the time.

Key Activities:

• Able to lead and deliver on customer engagement as SME on production engineering and facilities engineering assignments
• Able to provide project management and technical expertise on technologies and KBC process practices.
• Provide Subject Matter Expert guidance to junior staff for implementation projects of modelling in upstream such as full Oil & Gas field modelling from Reservoir to Export (reservoir wells pipelines network & facilities)
• Deliver project improvements through workshop training and implementation support.
• Establish Project Plan. Employs KBCs established methods and tools adapted for the specific sites needs.
• Defines resourcing requirements and work to be done by the individual team members within projects as project manager.
• Communicates with client at working level to ensure streamlined execution that client is clear about what has and is going to be done.
• Reviews progress/plans/actions with the Team Lead
• Reports progress formally to the client.
• Responsible for/contributes to preparation of reports for clients.
• Assistance in proposal preparation/sales visits
• Input to Technology Software Development
• Assists with client sales visits and proposal technical preparation as required.

Main Roles & Responsibilities

Engineering Solutions Design - Design complex and/or innovative engineering solutions and the associated validation process to enable the realization of a design brief (for example in terms of functionality performance aesthetics and cost) that conforms to Company and/or regulatory standards. Provides technical expertise advice to client. Including to identify gaps and propose optimization plan. Evaluation and lead client improvement opportunities include:

• Data collection and analysis
• Benefits estimation
• Input to Technology Software Development
• Client liaison and discussion of process operations
• Client presentations
• Responsible for/contributes to preparation of reports for clients
• Assistance in proposal preparation/sales visits
• Reports progress formally to the client

Engineering Standards Specification - Design and develop engineering standards and specifications for assigned clients to be adhered to by the Company and/or its suppliers contractors and consultants to ensure engineering work of the required quality is delivered and to manage the risks associated with consulting solutions. Communicates with client at working level to ensure streamlined execution. Communicates with client at working level to ensure streamlined execution

Key Account Management - Manage a portfolio of key and strategic customer relationships either personally or through sales account managers. Develop and execute tailored solutions and strategies for customers that ensure their ongoing satisfaction and loyalty while also enhancing profitability.

Customer Relationship Management - Develop and implement a relationship management plan for strategic complex existing accounts to build key relationships at local and national levels. Coordinate the engagement of own Company with the customer organization to ensure effective two-way flow of information and resolution of issues. Manage key client and customer relationships often through account teams to ensure their ongoing satisfaction and loyalty.

Customer Needs Clarification - Consult with a range of customer representatives at different levels to identify the outcomes they require introducing relevant internal specialists and utilizing their expertise to gather and analyze complex customer data clarify medium- to long-term customer needs and develop and agree to a specification of customer requirements.

Sell Customer Propositions - Lead a cross-functional internal team (e.g. technical commercial and legal) to configure a complex tailored or bespoke product-and-services solution and associated contractual terms that meet the customers mid- to long-term needs at a national/key operating-unit level. Negotiate agreement with the customer and internally with commercial colleagues to ensure that customer requirements are met at an acceptable level of profitability and cash flow or alternately review and authorize complex sales proposals from team members that deviate from standard terms escalating issues to senior management where appropriate.

Promoting Customer Focus - Develop internal marketing plans and work collaboratively with other departments to improve internal relationships and build strong external customer relationships.

Customer Relationship Development / Prospecting - Develop and implement relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues.

Customer Relationship Management (CRM) Data - Maintain CRM data within the area of responsibility identifying and communicating opportunities to enhance the management of customer relationships.

Sales Opportunities Creation - Develop a personal network within the business sector and represent the Company at business sector events. Obtain market intelligence and enhance the visibility and reputation of the Company its products and its services.

Personal Capability Building - Act as subject matter expert in an area of responsibility. Maintain external accreditations and in-depth understanding of current and emerging external regulation and industry best practices through continuing professional development attending conferences and reading specialist media.

Position Requirements

Behavioral Competencies

• Customer Focus - Builds strong customer relationships and delivers customer-centric solutions. For example solicits customer feedback and data; conveys a clear understanding of the level of service the team is providing; takes action when standards are not met by team; aligns business process with customer needs.
• Business Insight - Applies knowledge of business and the marketplace to advance the Companys goals. For example leverages insights to shape and drive critical initiatives. Shares industry developments with the team; helps them grasp business and industry fundamentals and understand how they contribute.
• Manages Complexity - Makes sense of complex high quantity and sometimes contradictory information to effectively solve problems. For example asks questions to encourage others to think differently and enrich their analyses of complex situations. Accurately defines the key elements of complex ambiguous situations.
• Strategic Mindset - Sees ahead to future possibilities and translates them into breakthrough strategies. For example provides a clear picture of the Companys vision and strategy and what the team needs to do to realize them. Develops longer-term strategies that capitalize on the Companys distinct capabilities and emerging trends in the market.
• Collaborates - Builds partnerships and works collaboratively with others to meet shared objectives. For example enlists a range of stakeholders to add value; ensures they are well informed and surprises are avoided. Confronts and challenges us vs. them; shows strong appreciation for others efforts toward shared goals.

Skills

• Manages Resistance - Applies expertise to act as an authority to acknowledge a clients indifference and gain agreement from the client to discover the root causes of resistance.
• Understands Customer Needs - Applies expertise to act as an authority to articulate the customer needs in the customers business language and business context.
• Understands Issues/Motivations - Applies expertise to act as an authority to quickly identify and accurately articulate why a client does or does not want a change based on their business objectives and challenges.
• Customer-Focused Approach - Uses comprehensive knowledge and skills to act independently while guiding and training others to orient the sellers organization around delivering to the key needs of their customers.
• Initiates Compelling Sales Conversations - Uses comprehensive knowledge and skills to act independently while guiding and training others to propose a mutually agreed-upon agenda to start sales conversations that offer value to the client.
• Know the Buying Influence - Uses comprehensive knowledge and skills to act independently while guiding and training others to accurately identify and understand the key buying influences pertaining to an opportunity.
• Manages Buyer Indifference - Uses comprehensive knowledge and skills to act independently while guiding and training others to acknowledge and ask questions to understand the circumstances surrounding client indifference.
• Understands Buying Influencer Needs - Uses comprehensive knowledge and skills to act independently while guiding and training others to quickly and accurately define the needs of the key buying influencers.
• Verbal Communication - Applies comprehensive knowledge to act independently while providing guidance and training to others on using clear and effective verbal communications skills to express ideas request actions and formulate plans or policies.
• Maintains the Relationship - Applies expertise to act as an authority to continuously provide effective solutions and value to the clients organization.
• Build Rapport - Uses comprehensive knowledge and skills to act independently while guiding and training others to quickly and effectively establish trust within the buying centers in the clients organization.
• In-Depth Questioning - Uses comprehensive knowledge and skills to act independently while guiding and training others to explore the depth and breadth of a problem draw out the implications of not changing and help clients self-discover and articulate the value of a solution. Navigates Customer Challenges - Works at an advanced level to navigate conversations in which the customer is frustrated or unhappy with the Company. Typically works independently and provides guidance.
• Questions Strategically - Uses comprehensive knowledge and skills to act independently while guiding and training others to uncover clients explicit needs and/or unforeseen opportunities and challenges.
• Strengthens Customer Connections - Works at an advanced level to connect with customers to strengthen the relationship meeting personal needs through positive customer experiences. Typically works independently and provides guidance.
• Account/Client Management - Applies expertise to act as the Company authority on managing client accounts in a way that provides benefits both for the Company and its clients.
• Expands the Service - Applies expertise to act as an authority to grow the value of the account through cross-sell and up-sell opportunities.
• Strategic Planning and Analysis - Applies expertise to act as an authority to help the client prioritize their business objectives and challenges.
• Closes Effectively - Uses comprehensive knowledge and skills to act independently while guiding and training others to arrive at mutually beneficial commitments that help move the sales/client relationship forward.
• Commercial Acumen - Acts independently to apply comprehensive understanding of the business environment and objectives developing solutions while providing guidance and training to others.
• Diagnoses Needs with Questions - Uses comprehensive knowledge and skills to act independently while guiding and training others to ask questions that encourage the client to talk openly about their key objectives and challenges.
• Effectively Presents Solutions - Uses comprehensive knowledge and skills to act independently while guiding and training others to clearly present solutions that link directly to the key objectives and challenges important to the client.
• Managing Change - Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on maintaining high performance while applying a change mindset to the planning execution and monitoring of business activities during times of change.
• Negotiates Strategically/Tactically - Uses comprehensive knowledge and skills to act independently while guiding and training others to facilitate the commercial details of an opportunity such that both parties are satisfied with the value gained.
• Planning and Organizing - Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on planning organizing prioritizing and overseeing activities to efficiently meet business objectives.
• Pre-Call Preparation - Uses comprehensive knowledge and skills to act independently while guiding and training others to carefully prepare for client interactions using established frameworks.
• Understands the Buying Process - Uses comprehensive knowledge and skills to act independently while guiding and training others to align the clients sales process with the Companys sales process including the key influencers/sales team members when appropriate.

Education

• Masters degree in Petroleum Engineering or other engineering disciplines with equivalent level of experience in Upstream Oil and Gas

General Experience

• This role requires a good base level understanding of Petroleum Engineering especially upstream production and reservoir engineering. Areas of expertise such as Oil & Gas wells and surface facilities modelling production engineering operations and reservoir engineering is essential.
• Experience in conceptual studies for wells and surface facilities modelling and designing are essential for this role. upstream process technologies.
• Experience working on gas production with associated flow assurance issues is essential.
• Experience of implementing digitalization programs in Oil & Gas upstream is essential.
• Knowledge of process simulation tools such as Petro-SIM Maximus Multiflash (or similar applications) is required. Direct experience in upstream operations is highly valued.
• It will also be advantageous to have knowledge and experience of enabling technologies from KBC and Yokogawa required for Digital Transformation such as: Digital Twins based on Process Simulation; Machine Learning and other Artificial Intelligence technologies; Data Science and Visualization of Process Data.
• Good organizational skills and ability to meet deadlines within budget.
• Display a high level of professionalism towards colleagues and as an ambassador of the company.
• Excellent communication and interpersonal skills (excellent English skills both written and oral) and the ability to deal with colleagues and clients professionally. Develop and maintain good relationships with clients.
• Ability to work well in team environment under supervision and willingness to assist others.
• Must be a self-starter that demonstrates a flexible approach.
• Agile Project methodology experience would be advantageous.
• Knowledge of simulation tools such as Petro-SIM Maximus Multiflash (or similar applications
• Demonstration of high quality of technical ability

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse equitable and inclusive will actively recruit develop and promote people from a variety of backgrounds who differ in terms of experience knowledge thinking styles perspective cultural background and socioeconomic will not discriminate based on race skin color age sex gender identity and expression sexual orientation religion belief political opinion nationality ethnicity place of origin disability family relations or any other circumstances. Yokogawa values differences and enables everyone to belong contribute succeed and demonstrate their full potential.

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