DescriptionHealthPartners is currently hiring for a Social Work Supervisor Hospice & Palliative Care. This position oversees the daily operations of the Hospice & Palliative Care program ensuring smooth and efficient functioning. The supervisor provides essential guidance and closely monitors the performance of the Hospice & Palliative Care staff. Collaborating with the team this individual promotes and develops optimal palliative care plans for patients and their families.
The supervisor reports directly to a Hospice Manager and collaborates with 6 multi-disciplinary supervisors. They support 27 Social Workers across HealthPartners and Lakeview Hospice sites
Required Qualifications:
- Masters degree and licensure as either an LICSW (Licensed Independent Clinical Social Worker) orLPCC (Licensed Professional Clinical Counselor. Must be currentlylicensed in the state of MN and in good standing.
- Three (3) years of Clinical Hospice/Palliative Care or related clinical experience
- Demonstrated strong interdisciplinary and team-building skills.
- Current drivers license and vehicle.
- Experience working with electronic health records.
- General computer and electronic literacy.
- Must be able to read write and communicate clearly in English.
- Current Certification as a Hospice & Palliative Care Nurse (CHPN) or becomes certified within two years of employment (if nurse).
Preferred Qualifications:
- Three (3) years of previous supervisory experience including hiring orientation and evaluation of personnel.
- Five (5) or more years of clinical experience.
- Experience in a Medicare certified hospice agency.
- Board Certification (Certified Hospice & Palliative Care Nurse or other appropriate certification)
Hours/Location:
- M-F; Days
- This is a hybrid position and will typically require a minimum of 2 days onsite. Requires travel to both Bloomington and Lakeview (Stillwater) hospice office sites.
Responsibilities:
- Establishes and Maintains High Performance Work Unit.
- Responsible for the supervision of staff including having the authority to hire transfer lay off promote discipline and discharge train reward and review performance of employees. Ensures compliance to organizational and departmental policies and procedures.
- Ensures that employees meet requirements of clinical/profession-based competency operational/regulatory standards and respectful behaviors. Performs joint home visits audits documentation routinely and regularly.
- Supervises within employment law regulations and HealthPartners policies and collective bargaining agreements (if applicable).
- Attends Interdisciplinary Group (IDG) and other meetings as assigned that support team functions.
- Provides regular consultation to the Hospice Intake and Staffing departments regarding referrals scheduling of visits and admissions and other.
- Supervises Using Data
- Collects data in the work unit to measure:
- Customer satisfaction
- Effectiveness and efficiency with documentation.
- Employee balance (e.g.: productivity effectiveness perceived level of support)
- Making decisions using data
- Develops and Implements Goals and Objectives
- Develops work unit objectives that link with:
- Customer satisfaction
- Effectiveness and efficiency
- Employee balance
- Involves employees in achieving goals.
- Implement measures to monitor progress toward work unit objectives.
- Uses continuous improvement processes to maximize work unit effectiveness/efficiency.
- Communicates Effectively
- Uses an effective process for disseminating information to and from staff.
- Communicates timely clear accurate and easy-to-use information.
- Actively listens with empathy.
- Gives effective feedback.
- Manages conflict effectively.
- Practices open communication with other work units.
- Demonstrates Interpersonal Leadership
- Maintains an atmosphere of trust and respect.
- Creates an environment open to change.
- Administration
- Provides administrative (operational) support to the Leadership team (e.g.: administrative call).
- Provides supervisory consultation to other team supervisors as appropriate.
- Other duties as delineated.
- Additional Leadership functions for program and/or discipline area:
- Provide input to match staffing levels with service requests to the manager and/or director.
- Plans facilitates and/or creates:
- Educational/competency development opportunities
- Tools/resources for best practices
- Adaptations to practices and documentation given Federal/State regulatory changes.
- Creates communicates and strives to meet quarterly and annual goals per program or discipline group.
Required Experience:
Manager