Associate Control Manager

Are you experienced within financial services and have passion for the KYC lifecycle Then you found the right position for you!

As a Associate Control Manager in the ClientOnboardingand Documentation team you will be responsible for ensuring the Wholesale KYC Operations and Digital Document Services business has a sustainable and disciplined end-to-end control environment identifying and escalating issues with a sense of urgency and partnering with the business to ensure issues are remediated in a timely manner. The team assists in top-down risk analysis real-time control issue detection escalation root cause analysis remediation and sustainability testing.

Job responsibilities

• Developand maintain solid knowledge of Client Onboarding & Documentation (CO&D) policies procedures and operating model as well as systems/platforms used to carry out these activities
• Partner with stakeholders to evaluate and perform an end-to-end analysis of the business risk and control environment to identify significant gaps and weaknesses and determine root cause of control breaks
• Ensure that controls are properly designed operating effectively and essential to a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
• Perform ongoing analysis of program related data (e.g. KRI/KPI) and develop ad-hoc reports as requested to support business-related programs and strategies
• Assist with development of Risk & Control Self-Assessment mapping and documentations through participation in end-to-end process walkthroughs and deep dives with assigned business units
• Complete the review and mapping of applicable legal obligations to CO&D procedures
• Review and provide impact / adherence assessments to Regulatory Event Notices and Non-CIB Policies Procedures and Standards
• Respond and resolve items identified by QA and audit processes
• Ensure the process and control tagging evergreen asthe underlying control framework and population of associated legal obligations evolve
• Develop and deploy subject matter expertise of local business activities applicability of rules and regulations and the local legal and regulatory framework
• Represent CO&D in working groups and other meetings for OLO / REN requirements

Required qualifications capabilities and skills

• Experience in financial services industry with background in controls audit quality assurance operational risk management or compliance or equivalent subject matter expertise in a relevant business related function/operation
• Demonstrate strong AML/KYC knowledge; a good understanding of the onboarding/KYC lifecycle
• Risk management Operations or Internal control evaluation experience
• Good knowledge of control design and root cause analysis
• Effective executive summarization of complex business problems and solutions
• Good knowledge of control design and root cause analysis
• Strong analytical critical thinking and problem-solving skills
• Excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
• Solid critical thinking attention to detail and analytical skills; ability to synthesize large amounts of data and formulate appropriate conclusions
• Excellent project management skills and ability to instil structure process and accountability is essential
• Excellent interpersonal skills comfort with working and partnering with people at all levels and across all functional areas. Able to motivate and gain consensus among staff to drive initiatives to completion critical

Preferred qualifications capabilities and skills

• Proficient in Microsoft Office Suite (Word Excel PowerPoint)
• Hands on / extensive control testing experience
• Adept at interpreting legal text as a layperson (note: formal legal qualifications are not required).
• Knowledge of CO&D processes and the supported businesses