Sr. Account Manager, Treasury Services

About Northern Trust:

Northern Trust a Fortune 500 company is a globally recognized award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the worlds most successful individuals families and institutions by remaining true to our enduring principles of service expertise and integrity. With more than 130 years of financial experience and over 22000 partners we serve the worlds most sophisticated clients using leading technology and exceptional service.

This is an office-based position and for the effective performance of this role the duties and responsibilities must be carried out onsite.

The Account Manager will be responsible for coordinating the account administration for complex Treasury Management client relationships. Acts as technical resource for the account managers. Maintains the account including recordkeeping responds to client inquiries produces reports and oversees transaction processing. Assists Treasury Management Consultants in developing additional business making client presentations and coordinating servicing team.

Key responsibilities include:

1. Coordinates the account administration for Treasury Management
clients.

2. Acts as a technical resource or expert for other account managers on
process or procedures for delivery of services.

3. Anticipates and identifies clients needs for service requests. Integrates knowledge of Treasury Management products and the organization to service clients.

4. Receives service requests from clients and partners; executes daily client

activity oversees transaction processing handles inquiry resolution obtains

appropriate documentation and ensures systems information is up to date.

5. Oversees development of appropriate action plans for client activities
and ensures execution and follow-up.

6. Coordinates with servicing team on execution of client activity
communicating with client and vendors as appropriate.

7. Ensures accurate set up of fees and balances.

8. Documents services provided specialized procedures and ongoing
written communications with client as appropriate in managing daily
activity.

9. Develops clear understanding of clients need behind service requests
and communicates to service partners. Obtains appropriate information from partners and client to facilitate service changes or transactions.

10. Assists Treasury Management Consultants in developing additional
business making client presentations and coordinating servicing team.

11. Identifies service efficiency enhancements process improvements
and service delivery using creative and proactive measures.

12. Monitors Banking operations and accounting activities to ensure that
all necessary reports documents tickets etc. are processed to facilitate client services.

13. Communicates with client regularly to inform them of account set-up
or status document requests or other information.

14. Research client records contracts agreements etc. to respond to
inquiries. Informs client of steps taken to resolve problems.

The successful candidate will benefit from having:

Knowledge of banking operations and Treasury Management

Products/Services usually acquired through related experience is needed to administer Treasury Management accounts/clients.

General business knowledge including knowledge of Treasury Management Services/Products is required to oversee client transactions.

Analytical problem solving and organizational skills required to identify and resolve account issues.

4-8 years experience in financial servicing/Treasury Management products with client servicing background.

Salary Range:

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension) health and welfare benefits (medical dental vision spending accounts and disability) paid time off parental and caregiver leave life & accident insurance and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Working with Us:

As a Northern Trust partner greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged senior leaders are accessible and you can take pride in working for a company committed to assisting the communities we serve!Join a workplace with a greater purpose.

Wed love to learn more about how your interests and experience could be a fit with one of the worlds most admired and sustainable companies! Build your career with us andapply today.#MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process please email our HR Service Center at .

We hope youre excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.