Resolution Coordinator
Resolution Coordinator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Department
Office of the Dean of StudentsCompensation
$36000.00 AnnualGeneral Description / Primary Purpose: The Resolution Coordinator under the direction of the Assistant Dean of Students or above assists with the resolutionefforts of the Dean of Students Office primarily in student conduct and grade appeals record forgiveness Student Resolution Council membership and training and helping students resolve general concerns.
Job Functions:
Student Conduct & Grade Appeals
The Resolution Coordinator manages the Student Conduct appeal process which includes reviewing incoming appeal requests case management assigning appropriate appellate officers and ensuring a fair and neutral process.
The Resolution Coordinator manages the Grade Appeal process through case management and administratively supporting the University Grade Appeal Committee hearings and recommendation processing.
Guided Analysis
The Resolution Coordinator meets with students assigned to Guided Analysis sanctions which focus on outcome review and personal reflection along with educating students on accountability and decision-making.Additionally the Resolution Coordinator prepares all related correspondence and records for their caseload.
Record Forgiveness
The Resolution Coordinator manages the Student Record Forgiveness process as outlined within the Student Code of Conduct and administratively supports the Forgiveness Review sessions and recommendation processing.
Student Resolution Council
The Resolution Coordinator supports the Student Resolution Council recruitment and membership by assisting with outreach efforts reviewing applications and managing the training program and ongoing membership requirements for volunteer staff faculty and student members. The Resolution Coordinator communicates with members on a regular basis to inform them about their training and membership requirements and provides an updated active list to the Student Conduct team.
General Resolution
The Resolution Coordinator supports the Dean of Students Office by interacting with students seeking support or assistance in resolving various university situations. The Resolution Coordinator will use communication and conflict resolution skills to promote positive and productive outcomes.
Marginal Functions:
The Resolution Coordinator should understand FERPA the Clery Act VAWA Title IX and other local state and federal regulations and laws.
The Resolution Coordinator will also assist in the development of statistical and informational reports including dissemination of materials as necessary.
Maintains confidentiality of student records. Other duties as assigned.
Departmental Requirements:
This position requires knowledge and experience in Student Affairs as either an engaged undergraduate/graduate student or professional.
Supervision Exercised: The Resolution Coordinator assists in the supervision of the faculty/staff/student volunteers.
Supervision Received: The Resolution Coordinator reports to the Assistant Dean of Students and will communicate on a regular basis to ensure their goals and work product aligns with the mission of the Dean of Students Office and the division.
Level of Public Contact: Contact with students faculty staff parents community members law enforcement etc. Serves on University-related and community committees and works cooperatively with colleagues on campus and at other institutions.
Policy-making and/or Interpretation: The Resolution Coordinator is responsible for understanding the Code of Conduct specifically related to the Student Resolution Council Forgiveness and Appeal processes to ensure compliance and process efficacy.
Program Direction and Development: Collaborates with the Assistant Dean of Students in the development of policies and procedures for resolution areas of focus. Assists with the training and ongoing monitoring of student/faculty/staff conduct panels and for efforts to educate the University community about student academic and behavioral expectations and upholding University values. Assists with development of departmental written materials brochures and educational materials. Presents informational and educational programs.
Statement of Responsibility for Confidential Data:
The Resolution Coordinator shares responsibility with the Assistant Dean of Students and the Dean of Students for all confidential disciplinary records related to student participation in various programs through the Office of the Dean of Students.
The Resolution Coordinator may access educational records for students as needed to evaluate appropriate intervention or assistance for students. The Resolution Coordinator will have a thorough understanding of FERPA and federal and state laws regarding confidentiality and disclosure of student records.
Required Qualifications:
This position requires either:
(a) Masters degree from an acceptable accredited institution in a directly related area of specialization;
(b) Bachelors degree from an acceptable accredited institution in a directly related area of specialization and two years of experience directly related to the job functions; or
(c ) 6 years of direct experience.
Statement(s) of Understanding
This position requires a background conjunction with the Universitys policy this position may also require a credit check.
The holder of this position is designated as a Responsible Employee pursuant to their role under Title IX. Therefore the incumbent must promptly report allegations of sexual misconduct sexual violence and child sexual abuse by or against any student employee contractor or visitor to the Universitys Title IX Administrator or any divisional Title IX Coordinator
This position has been designated as a Campus Security Authority (CSA). This position has been designated as a CSA because it involves significant responsibility for student and campus activities and/or responsibility for campus security. As such any person in this position must report to the University Police Department a crime or an incident that might be a crime that he/she becomes aware of. This position has a reporting requirement because the University believes that responsibility for students campus activities and/or campus security will make the holder of this position someone members of the University community will see as an authority figure and someone to whom they can seek help. A CSA is not expected to investigate or determine whether a criminal incident actually took place. A CSA s responsibility is a duty to report. All positions designated as CSAs are required to complete an online or in - person training session. For more information concerning training or CSA designations please contact the Clery Act Compliance Manager at or
Equal Opportunity
The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our building this environment we strive to attract students faculty and staff from a variety of cultures backgrounds and life experiences. The University of North Florida does not commit or permit discrimination or harassment on the basis of genetic information race color religion age sex disability gender identity/expression sexual orientation marital status national origin or veteran status in any educational employment social recreational program or activity that it addition UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation.
Carnegie
UNF is a Carnegie Community Engaged Institution. This designation celebrates the Universitys collaboration with community partners from the local to the global level. It reflects UNFs mission to contribute to the public good and prepare educated engaged citizens.
Required Experience:
IC
Employment Type
Full-Time
