Reconstruction Coordinator/Admin

Servpro

Posted on : 25-07-2025

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1 Vacancy

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Job Location

Alton, IA - USA

Hourly Salary

$ 14 - 18

Vacancy

1 Vacancy

Posted on : 25-07-2025

Job Description

Summary

The Construction Coordinator is responsible for tasks related to customer calls project monitoring tracking coordination and project audit. General office duties such as drafting correspondence filing and creating reports are also included within this role.

Primary Roles and Responsibilities

1. Customer Satisfaction

a. Assist with customer service and management of the customer experience.

b. Monitor and ensure client requirements are followed.

c. Assist with scheduling all warranty activities.

2. Project Initiation

a. Enter lead/jobs into the operating system and make sure all information in the project is correct.

b. Schedule CM initial visit with customer.

c. Educate customers on process.

d. Review and validate project file documentation.

3. Project Planning

a. Confirm with CM project scope of work is complete.

b. Maintain customer and client communications.

c. Support CMs ensuring customer and client agreement on scope and estimate.

d. Ensure all paperwork is complete with customer and client.

e. Ensure estimates are distributed to all necessary parties.

f. Interface with Subcontractors for availability.

g. Sign up new Subcontractors and maintain insurances and licensing.

h. Issue POs based on project budget.

i. Acquire proper permits as necessary and ensure all correct procedures are being followed with local municipalities.

j. Schedule inspections with building departments.

4. Project Execution

a. Update budgets.

b. Order materials and supplies as needed.

c. Update project schedule and timeline.

d. Assist identifying and qualifying resource providers.

e. Validate completed PO documentation.

f. Update contract status with change orders and keep customer and client advised.

g. Maintain Work-in-Progress (WIP) report.

h. Maintain internal and external communications.

i. Maintain communication log.

j. Prepare project reports.

k. Upon project completion review file documentation and update as necessary.

l. Manage collections activities.

m. Perform project close-out.

Necessary Experience and Skill Set

A minimum two years of business experience

Working knowledge of current business software technologies

Superb customer service administrative and verbal and written communication skills

Intermediate math skills

Experience in the restoration and/or construction industry preferred

Formal Education/Training

High school diploma/GED

Associates/bachelors degree preferred

Physical and Work Environment Requirements

This is a largely sedentary role in an office environment. However some filing is required. This would require the ability to lift files open filing cabinets and bend or stand on a stool as necessary.

Normal Working Hours Additional Working Hours and Travel Requirements

This is a full-time position working 8:00 a.m.5:00 p.m. Monday through Friday. This position may require longer hours in support of emergency services and some flexibility in hours may be needed dependent upon the business needs.

Compensation: $14.00 - $18.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.

Required Experience:

Employment Type

Full-Time

Company Industry

Key Skills

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About Company

Servpro

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Reconstruction Coordinator/Admin

Servpro

Job Description

Picture yourself here fulfilling your potential.

Employment Type

Company Industry

Key Skills

About Company

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