Senior Manager, AI Governance
Senior Manager, AI Governance
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Job Description
This is a strategic opportunity to join the AI Model Validation and Governance (AIMVG) team and own the delivery of AI governance projects that shape how AI is developed and deployed responsibly! You will play a key role in enhancing governance frameworks leading cross-functional initiatives and ensuring compliance with evolving regulations such as OSFI E-23 and GDPR. By coordinating with internal teams and external consultants you will help mitigate risks like shadow AI and drive ethical scalable AI adoption. This role directly supports our mission to build trustworthy AI systems that align with our values and regulatory obligations!
Position Responsibilities:
Project Leadership: Lead end-to-end delivery of Responsible AI initiatives ensuring alignment with timelines budgets and strategic goals.
Ethical AI Advocacy: Champion responsible AI practices across the organization influencing model development and deployment strategies.
Governance Frameworks: Design implement and maintain AI governance frameworks aligned with global standards.
Risk & Compliance: Conduct risk assessments and ensure compliance with internal model risk guidelines and external regulatory requirements.
Partner Engagement: Collaborate with data scientists MLOps legal compliance and business teams to embed ethical considerations throughout the AI lifecycle.
Audit & Validation: Support internal and external audits and contribute to model validation processes with a focus on fairness transparency and accountability.
Training & Awareness: Develop and deliver training programs to promote responsible AI practices across technical and non-technical teams.
Benchmarking & Innovation: Assess industry-leading responsible AI platforms (e.g. IBM Watsonx) and propose standard methodologies for adoption.
Thought Leadership: Stay informed on emerging trends in GenAI AI ethics and regulatory developments and share insights with internal collaborators.
Required Qualifications:
Proven experience in project management ideally in AI data science or risk governance environments.
Strong understanding of AI ethics model risk management and regulatory frameworks.
Familiarity with standards such as GDPR OSFI E-23 SR 11-7 and model risk governance.
Excellent communication and partner leadership skills.
Preferred Qualifications:
PMP Six Sigma or equivalent project management certification.
GARP RAI Certificate or similar AI governance credentials.
Previous experience in audit compliance or operational risk management.
Experience working with MLOps platforms and AI model lifecycle tools.
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
#LI-Hybrid
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Referenced Salary Location
Toronto OntarioWorking Arrangement
Salary range is expected to be between
$94220.00 CAD - $174980.00 CADIf you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.
Required Experience:
Senior Manager
Employment Type
Full-Time
