Retail Customer Executive - Adelaide South and Northern Territory
Retail Customer Executive - Adelaide South and Northern Territory
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Job Description
- Are you a customer obsessed leader
- Do you have a true Passion for Customers and Win Together mindset
- This is a superb opportunity to showcase your leadership skills in our Retail space!
Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.
In the role of Retail Customer Executive you will join the Retail team thats doubling down on customer obsession and moving with speed!
Each day youll go above and beyond to:
- Role model customer relationships and influence customer advocacy
- Deliver Retail performance goals
- Lead the mastery across the Adelaide South and Northern Territory area of our consistent way of working the Future of Retail
- Display your professional performance edge and continue to foster growth through proactive coaching and broader engagement across the community
- Growing business including our home lending portfolio
- Ensure that our customers and colleagues are protected and safe through excellent risk management ensure that a risk and compliance culture is embedded in the business
- Lead year-on-year revenue growth business profitability and main bank / product penetration
Were looking for the best and brightest to deliver the best for our customers. Youll need:
- Significant leadership experience ideally gained in a Leader of Leaders role
- Proven ability to influence and inspire a team to achieve outcomes including commercial success
- Experience of leading a customer-focussed distribution business in a competitive customer environment
- A true Passion for Customers and Win Together mindset
- An ability to articulate your past strategies key successes and professional learning opportunities
- Ambition focus drive and charisma!
- The will and ability to travel across our Adelaide South and Northern Territory branches is essential
A diverse and inclusive workplace works better for everyone
We know that our people make us who we are. Thats why we have built a culture of equity and respect where everyone feels valued and appreciated for being their authentic partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment where all NAB colleagues unique backgrounds and identities are understood respected and celebrated. We are committed to providing an environment where you can work your way.
For details on the recruitment process and accessibility please visit To discuss adjustment requirements please contact the NAB Careers team via (please reference job number) or visit our Careers page through the link above for other contact options.
Join NAB
If you think this role is the right fit for you we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.
Employment Type
Full Time
