Compliance Operations Manager

Galderma is the emerging pureplay dermatology category leader present in approximately 90 countries. We deliver an innovative sciencebased portfolio of premium flagship brands and services that span the full spectrum of the fastgrowing dermatology market through Injectable Aesthetics Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981 we have dedicated our focus and passion to the human bodys largest organ the skin meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we are in shapes our lives we are advancing dermatology for every skin story.

Further supporting our growth and innovation momentum we are establishing a new Global Capability Center in Barcelona to deploy new capabilities to effectively support its global commercial and functional teams. Located in the upscale Eixample District in the heart of Barcelona Galdermas Global Capability Center offers numerous possibilities for professional development such as exposure to global and crossfunctional projects and access to global career opportunities.

Job Title: Compliance Operations Manager Global Ethics & Compliance

Location: Barcelona Spain (hybrid)

Job Description

As Compliance Operations Manager a key member of Galdermas Ethics & Compliance team you will play a critical role in maintaining and further advancing Galdermas Compliance this Compliance Operations role your work and responsibilities will cover a broad range of diverse compliancerelated activities primarily emanating from Galdermas policies and procedures and related tools and systems.

Based in Barcelona Spain you will report to the Lead Compliance & Privacy Operations based in Switzerland.

Key Responsibilities

Tools and Systems

• Serve as a key contact point and administrator for certain compliance tools systems and platforms including Galdermas HCP Engagement Compliance tool OneTrust (Data Privacy) and eDocument Management System (eDMS)

• Develop organize and deliver trainings on such systems to relevant audiences

• Lead implementation projects of new fitforpurpose tools ensuring userfriendliness and compatibility with existing tools and Galdermas ways of working

• Reporting out of relevant data from such tools and systems to key function and business stakeholders

Training Operations

• As a superuser for Galdermas Learning Management System (LMS) manage all global Legal & Compliance trainings in the LMS including the setup testing assignment and maintenance thereof

• Manage completion tracking of global etrainings including followup with noncompleters and the reporting of completion rates for ESG and other management reporting purposes

• Support subject matter experts within the Legal & Compliance function (SMEs) in the development of new compliance etrainings and other training formats coordinating between vendors and internal contributors as well as translations and reviews thereof

• Manage the Compliance Training mailbox and coordinating/providing LMS user support

Policies & Procedures

• Establish and manage a central Compliance policy repository including an inventory and responsibility for initiating revisions as indicated by changes or end of lifecycle

• Support SMEs in establishing new and revising existing policies and procedures including arranging for translations and reviews thereof as well as formatting

• Ensure that Compliance policies & procedures are published on eDMS as well as on relevant internal channels

Project Management & Workstream Support

• Play a key role in the support and of critical workstreams including HCP compliance related topics data privacy third party risk management and the quarterly convening of Galdermas Global Risk & Compliance Council and its regional equivalents

• Provide project support to SMEs as required

Collaboration & Engagement

• Manage shared mailboxes including the distribution of requests to relevant SMEs and communication back to stakeholders

• Oversee and manage internal Ethics & Compliance customer facing documents and materials (i.e. org charts contact lists distribution lists etc. ensuring that same are appropriately maintained up to date and published through relevant internal channels

• Play key role in engaging with and serving as appoint contact for Galdermas Data Privacy Network across 40 countries including regular communication and organizing and preparing meetings and workshops

• Assist with and proactively drive global and regional communications on specific matters so as to raise appropriate awareness across the organization

Skills & Qualifications

• A relevant Bachelors Degree is required

• Proficiency in English (written and oral)

• 7 years of legal compliance or equivalent business experience in a global role (preferably working in or on behalf of a healthcare company) having gained substantive exposure to and a knowledge and understanding of healthcare compliance matters

• Experience of operating in an inhouse legal and/or compliance department environment applying high levels of precision and diligence in work products

• Excellent oral and written communication skills

• Excellent strategic thinking and coordination skills

• Strong IT skills with the ability to get up to speed with new tools fast

• Selfstarter mentality solutionoriented and with a high level of proactivity

• Ability to adapt quickly to a constantly changing environment

• Experience in data privacy program management an advantage

• Profound project management skills an advantage

• Experience in working in complex matrix organizations an advantage

What we offer in return

• You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.

• You will receive a competitive compensation package with bonus structure and extended benefit package.

• You will be able to work in a hybrid work culture.

• You will participate in feedback loops during which a personalized career path will be established.

• You will be joining a growing company that believes in ownership from day one where everyone is empowered to grow and to take on accountability.

Next Steps

• If your profile is a match we will invite you for a first virtual conversation with the recruiter.

• The next step is a virtual conversation with the hiring manager.

• The final step is individual virtual conversation with key team members.

Our people make a difference

At Galderma youll work with people who are like you. And people that are different. We value what every member of our team brings professionalism collaboration and a friendly supportive ethos is the perfect environment for people to thrive and excel in what they do.