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You will be updated with latest job alerts via emailAt Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.
This role is a fixed term contract expected to be 18 months in duration.
This role requires travel with focus within the greater Calgary area.
This role supports the Diabetes business.
MAIN JOB DUTIES/RESPONSIBILITIES (may include the following and other duties may be assigned):
Promotes and sells Medtronics products and services within an assigned geographic area and /or specific customer accounts to meet or exceed sales targets.
Responsible for developing building and strengthening long-term relationships with stakeholders including distributors and healthcare professionals.
Responsible for pursuing leads assessing needs and providing product services to maximize the benefits derived from Medtronics products and/or services.
Promotes and establishes education of the companys products and/or services.
Conducts market research including customers and competitors activities.
Implements market development plans/strategies and changes as needed.
Communicates customer feedback on new products and/or modifications to existing products or applications to internal stakeholders including R&D Operations and Marketing.
Responsible for reporting complaints and Adverse Drug Reactions (ADR)
Increase penetration and drive incremental sales for the assigned Portfolio
Assist with various Sales & Marketing projects and initiatives including: Clinical case support as required by the assigned portfolio
Account Manager serves as your coach and mentor to share lessons for how to build and grow a successful territory.
Meet/exceed sales goals and other performance objectives.
Grow sales of the assigned Portfolio and other programs as integrated in the assigned territory. Meet and exceed sales targets for the territory and contribute to the overall performance of the team.
Learns and understands the sales cycle in the OR environment.
Business and marketing strategy implementation at the field level in alignment with national and regional strategies and priorities.
Assists with preparing sales forecasts with Account Manager.
Segment and leverage the assigned Portfolio to maintain or become the key supplier at the institution level.
Understand technologies products procedures competitors and their products and outcomes expected to advise and support our customers.
Organize and cover territory on a regular and consistent basis.
Establish and apply detailed knowledge base of account structure and objectives.
Manage and optimize field inventory including consignment stock product nearing expiry and field quality actions.
Document all customer-initiated clinical activity and meaningful sales activity into .
Ensure ongoing personal training on all product lines and knowledge of current literature in all fields directly related to product lines.
Effectively leverage field tools and iPad content with customers.
Support account clinical support demands and requirements.
Provide required training to customers on assigned Portfolio products and services.
Be fully aware of the strategic plan of the institution priorities making sure we are matching them totally or to a significant level to maintain and grow share as well as to introduce new therapies.
Be involved in assigned Portfolio product trials and clinical evaluations.
Participate in major North American and local/regional meetings.
Ensure that Medtronics ethical position is maintained and effectively communicates and manages his/her compliance education and adherence to the code of conduct.
Comply with operating policies business conduct standards systems and processes.
CAREER STREAM: Typically sales professional individual contributors with direct sales responsibilities. May direct the work of other lower-level sales professionals or manage sales processes and / or accounts involving multiple team members. The majority of time is spent establishing and maintaining customer relationships developing new customer relationships implementing sales strategies and closing sales.
DIFFERENTIATING FACTORS:
Autonomy: Entry-level sales professional on one or more individual or team accounts. Sells products and/or services to a group of clients and identifies new and potential customers. Work is closely supervised. Maintains relationships.
Organizational Impact: Works to achieve individual sales targets within product area and/or account by selling lower complexity products / services developing new accounts and/or expanding existing accounts. Has some impact on the overall achievement of sales results for the team. Work typically on smaller less complex accounts small quota or territory.
Innovation and Complexity: Follows standard sales and business development practices and procedures in analyzing situations or data from which answers can be readily obtained. May recommend changes in account tactics to achieve sales goals. Implements improvements and changes to work processes and procedures.
Communication and Influence: Communicates with external customers and / or vendors involving basic negotiation and / or presentations in order to close sales. Obtains or provides information requiring some explanation or interpretation.
Leadership and Talent Management: N / A Job at this level is focused on self-development.
Required Knowledge and Experience: Requires a High School Diploma or GED AND a minimum 4 years of work experience in the healthcare or engineering field; or an Associates Degree/College Diploma AND a minimum 2 years of work experience in the healthcare or engineering field; or a Bachelors Degree and 0 years of experience required.
REQUIRED QUALIFICATIONS
KNOWLEDGE/EDUCATION
High School Diploma or GED or;
Associates Degree/College Diploma or;
Bachelors degree.
Computer literacy/training programs
JOB EXPERIENCE
Minimum 4 years of work experience in the healthcare or engineering field with a High School Diploma or GED or;
Minimum 2 years of work experience in the healthcare or engineering field with an Associates Degree/College Diploma or;
No minimum years of relevant work experience in the healthcare field or engineering field with a bachelors degree.
Sales Experience an asset but not required
SKILLS/COMPETENCIES
Accountable for results
Passionate and driven
Strong interpersonal and relationship building skills
Leads and embraces changes that are customer responsive and market driven
Capacity to evolve in an ambiguous market dynamic
Self-starter working alone with minimum of supervision
Business acumen
Strong presentation skills
Excellent negotiating skills
Demonstrated ability to impart knowledge and train as required
Excellent organization and communication skills
Capacity to manage an account by understanding and leveraging the political dynamic unofficial and official power in place identifying source of motivation different type of buyers
Capacity to introduce in a very comprehensive way new concepts and approaches related to support training service and partnership.
DESIRED/PREFERRED QUALIFICATIONS
KNOWLEDGE/EDUCATION
Bachelors Degree
JOB EXPERIENCE
Sales Experience
Diabetes Experience
SKILLS/COMPETENCIES
Position requires organized detail-oriented individual with the ability to multi-task and establish priorities.
Ability to manage multiple projects concurrently
Excellence with written and verbal communication skills and comfort in presentation skills to internal and external audiences.
Excellent written/verbal communication skills; as direct interaction with customers Internal Associates and Field Sales personnel is part of the job responsibility.
Ability to work independently after suitable training and direction given.
Ability to present findings in both written and verbal presentation format
PHYSICAL JOB REQUIREMENTS
Travel required for training customer events symposia field activities and case coverage.
Travelling after hours may be required for case coverage and/or field related activities
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.
Medtronic Canada strives through our vision to build a culture of inclusiveness through our commitment to employment equity and diversity. Discrimination is prohibited on any grounds protected under Canadian Human Rights legislation. Employment applications are encouraged from all members of our community. Upon request candidates with disabilities will be accommodated during the recruitment process.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.
Learn more about our business mission and our commitment to diversity here
Required Experience:
Manager
Full-Time