Clerical Secretary
Clerical Secretary
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Job Description
Were searching for a Clerical Secretary someone to perform receptionist and secretarial responsibilities for the Perioperative Department and represent Texas Childrens Hospital utilizing exemplary customer service skills with all patients families visitors and health care team members.
Think youve got what it takes
- Knowledge of basic receptionist/secretarial functions and medical terminology
- Ability to demonstrate excellent customer service and problem-solving skills information systems.
- Type 40wpm is needed for this role
As part of our commitment to maintaining a safe and healthy workplace all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.
Skills & Requirements
- Required High School Diploma or equivalent
- Preferred 2 years related experience and 6 months experience in a medical office or hospital environment
Job Duties & Responsibilities
- Provides customer service to patients families visitors and health care team members.
- Serves as a receptionist using service-oriented verbal and nonverbal behavior. Greets all visitors courteously with respect to social cultural and ethnic needs as evidenced by supervisory observation
- Positively interacts with all members of the health care team to meet the patient and familys needs.
- Acts as a resource to families/visitors by providing information about hospital services and city information (as appropriate).
- Demonstrates control in stressful situations and involves appropriate departmental representatives and resources necessary for effective problem resolution as evidenced by supervisory observation.
- Coordinates area communication systems and procedures.
- Completes secretarial duties and assigned special projects.
- Participates in achieving hospital/unit goals.
Employment Type
Full-Time
