E-commerce Operations Specialist (Wayfair & Home Depot)
E-commerce Operations Specialist (Wayfair & Home Depot)
Posted on :
24-07-2025
Employer Active
1 Vacancy
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Job Description
About Us
We are a leading e-commerce company in the lighting industry dedicated to providing high-quality lighting solutions to customers across various platforms. Our team is young dynamic and full of energy always striving for innovation and excellence. We are looking for talented individuals to join us and be part of our exciting journey.
Job Highlights
- Salary: $25-$40 per hour (negotiable based on experience).
- Benefits: Group health insurance (medical dental vision life) paid vacation sick leave 401K retirement plan attendance bonuses and other allowances.
- Career Development: Well-established company with structured training and promotion opportunities.
- Work Environment: Young and dynamic team long-term stable positions available. Short-term applicants or those without legal work authorization will not be considered.
- Employment Requirements: Proficiency in both written and spoken English and Chinese. Must have valid work authorization. OPT/CPT/H1B sponsorship available.
Work Schedule
Monday to Friday 9:30 AM - 6:00 PM (on-site only remote work is not available).
Join Us!
If you are passionate about social media marketing enjoy challenges and love creativity we welcome you to join our team!
Contact: Text (Dan)
Were Hiring: E-commerce Operations Specialist (Wayfair & Home Depot)
Are you hands-on detail-oriented and experienced in running daily e-commerce operations Were looking for an E-commerce Operations Specialist to join our team and support our business on Wayfair and Home Depot as a dropship vendor (not a 3rd party marketplace seller).
What Youll Do:
- Manage product listings: updates optimizations pricing and inventory.
- Coordinate with internal warehouse & logistics teams to minimize delays and improve shipping accuracy.
- Monitor and analyze key performance metrics such as cancellation rates on-time delivery and product defect rates.
- Communicate with Wayfair and Home Depot vendor support teams for operational issues and compliance.
- Support item onboarding and maintain up-to-date content images and specs.
- Troubleshoot and resolve issues related to orders returns and customer complaints.
What Were Looking For:
- 2 years of hands-on experience managing operations as a vendor on Wayfair and/or Home Depot.
- Strong understanding of dropship operations and platform compliance requirements.
- Excellent attention to detail and organizational skills.
- Comfortable working independently and taking initiative to solve problems.
- Good communication skills to coordinate with both internal and external teams.
- Proficiency in Excel and basic data analysis.
- Mandarin is a plus as you may need to collaborate with our overseas team.
Why Join Us
- A supportive and energetic team environment.
- Opportunities to grow and expand your skills in the fast-moving e-commerce space.
- Direct impact on our operational performance and customer satisfaction.
Benefits:
You will enjoy a competitive wage stable hours and an employee discount. Full-time employees will be eligible for TORCHSTARs benefits package which includes dental and vision coverage life insurance paid time off paid holidays and a 401(k) plan.
- Group Health Insurance
- Dental Care
- Vision Care
- 401(k)
- Life Insurance
- Paid Sick Leave
- Paid Vacation Leave
- Employee Discount
- Gas Reimbursement
We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! TORCHSTAR team members make a difference in the lives of customers colleagues and the communities where we live and work every day. TORCHSTAR is an equal opportunity employer committed to workplace diversity.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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