Practice Manager â Diagnostic Imaging (MRI)
Practice Manager â Diagnostic Imaging (MRI)
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Job Description
About Us
At Prenuvo we are on a mission to flip the paradigm from reactive sick-care to proactive health care. Our award-winning whole body scan is fast (under 1 hour) safe (MRI has no ionizing radiation) and non-invasive (no contrast). Our unique integrated stack of optimized hardware software and increasingly AI coupled with the patient-centric experience across our domestic and global clinics have allowed us to lead the change against we caught it too late again.
To support our worldwide network of clinics we are building the preventative health network of the future which is initially centered around Prenuvos whole body MRI scan.As part of this effort we are seeking an innovative and dynamic operational leader to fill the role of Practice Manager Diagnostic Imaging (MRI) to oversee the day-to-day operations of our Melbourne Australia Clinic.
Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise. Join us to make an even bigger difference in patients lives!
What Youll Do
Operations Management
- Lead and empower a cross-functional team of MRI technologists and staff involved in patient care at the front of the clinic to deliver exceptional care one patient at a time
- Ensure consistent adherence to corporate policies safety protocols and best practices
- Review manage and maximize team performance ensuring that performance reviews occur in alignment with Prenuvos performance reviews cycle. Review and approve the disciplinary action and/or discharge of employees
- Conduct regular staff meetings to communicate clinic goals and priorities
- Onboard and train technical and patient care staff through theoretical and experiential methods; monitor the application of learning and provide continuous feedback to ensure the ongoing enhancement of patient care and experience
- Identify and implement improvements in quality safety and efficiency; analyze data to enhance clinic performance
- Implement continuous quality improvement processes to maintain and exceed clinical and patient care standards
- Conduct regular audits of processes and services to ensure they meet Prenuvos luxury standards and operational excellence
- Oversee clinic budgets expense tracking and resource allocation to support a luxury experience while maintaining operational efficiency
- Monitor and report on key performance indicators (KPIs) such as patient satisfaction scores service delivery times patient safety operational costs
- Act as a liaison between clinic staff and the broader Prenuvo organization fostering strong interdepartmental relationships
- Respond promptly and effectively to patient feedback or concerns
- Prepare and present quarterly or bi-annual business and patient care assessment reports to Regional Operations Executives offering solutions to enhance clinic operations and the patient experience
Support High Reliability Organization (HRO) Principles
- Proactively address potential issues understanding that small missteps can have large impacts
- Create reliable systems that support staff in decision-making learning and adaptability
- Maintain heightened situational awareness identifying and mitigating patient risks
- Prepare for both anticipated and unexpected events through predictive management
- Foster psychological safety promoting an open environment for feedback suggestions and continuous improvement
What Youll Bring
- Experience: 7 years in healthcare with 5 years in a management role overseeing both strategic and daily clinic operations
- Education: Associates or Bachelors in Health Care related field
- Expertise: Deep understanding of healthcare systems trends and regulatory compliance relevant to clinic operations
- Leadership: Proven people-management skills capable of leading a team in a fast-paced environment. Demonstrates managerial courage an owner mindset inspirational leadership and an inherent aptitude for accountability balanced with empathy
- The ability to effectively communicate and collaborate with diverse stakeholders
- A passion for building new teams and processes for the benefit of patients Prenuvo providers and referring physicians
- Proficiency in practice management software Microsoft Office Google Applications electronic medical records (EMR) and other healthcare IT systems
- Excellent organizational and problem-solving abilities with a keen attention to detail.
- Ability to work effectively under pressure and adapt to changing priorities in a rapid-growth environment
- High tolerance for ambiguity (prior healthcare start-up experience a plus)
- Commitment to maintaining patient confidentiality and upholding ethical standards in healthcare
- Experience working in global environments with the ability to provide full-time local supervision support cross-functional coordination between Melbourne and U.S. teams (Legal HR-Payroll Finance Operations) and uphold a high-quality patient experience and team stability.
Nice to Have:
- Active MRI Technologist certification preferred
- Masters in Healthcare Administration Business Management or related field
- Familiarity with outpatient imaging or radiology
- Proficiency in practice management software Microsoft Office Google Applications electronic medical records (EMR) and other healthcare IT systems
What We Offer
- An avenue to make a positive impact on peoples lives and their health
- We believe in preventative healthcare for everyone including our team - Prenuvo provides free whole-body scans to each team member
- Growth opportunities are at the heart of our people journey were doing big things with bright minds - there is no single path to success it can be shaped along the way
- Building strong relationships is at the core of everything we do - our team gets together each week to connect share and socialize
- Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
- Retirement made easy! We offer superannuation to our Australian employees to help you save for the future with company contributions to support your financial goals. Plan for tomorrow while you grow with us today!
- We offer a comprehensive benefits package including health dental vision including Mental Health coverage to support you and your family
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.
As part of the hiring process successful candidates will undergo a background check in compliance to applicable federal provincial and state rules.
Please be advised that official communication from our recruitment team will only come from our authorized domain . If you are contacted by a recruiter please ensure their email address ends with @. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent please report it immediately to
Required Experience:
Manager
Employment Type
Full Time
