Facilities AV Technician
Facilities AV Technician
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$ 64400 - 93400
1 Vacancy
Job Description
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
Pay: $64400 - $93400 / year (paid hourly)
Location: Santana Row San Jose CA
We are looking for a Facilities Audio Visual (AV) Technician to join our team. This position is primarily responsible for providing support for the AV conference spaces and systems. The candidate will provide technical and general support to ensure proper availability and functionality of the AV spaces and equipment as well as immediate response troubleshooting expertise.
Key Responsibilities:
- Provide white-glove technical support for internal customer and C-level executive meetings
- Proactively identify potential AV issues and provide solutions to clients concerns or needs
- Demonstrate a strong working knowledge of video conferencing services with WebEx Board focus
- Bring technical expertise and guidance for the deployment & operation of Crestron Flex and Polycom VTC codec
- Partner with Events and Facility Management teams to ensure room readiness including cleanliness temperature and AV functionality
- Review standard setup specifications for meetings and conferences
- Contact clients to ensure proper set up of configurable rooms per specifications (table layout airwall opening and closure technology configuration including microphones & projection needed etc.)
- Ensure consumables are available for the client (whiteboard markers erasers tissues etc.)
- Maintain conference room standards for signage equipment and seating
- Electronics troubleshooting skills ability to determine and localize where the problem exists
- Respond to client requests promptly
- Provides support for the audio-video systems and media control systems.
- Troubleshoot and maintain audio/video devices and associated wiring. Responsible for putting in tickets with IT department responsible for audio visual technology
- Perform routine and proactive testing to ensure the functionality of equipment before use.
- Alignment and calibration procedures for audio and video devices
- Responsible for communicating the need for maintenance or repair of audio-visual equipment
- Perform regular maintenance software and firmware updates preventive maintenance and routine repairs to provide uninterrupted service of all conference room equipment
- Some commissioning and programming
- Any other duties and tasks assigned
Qualifications Required
- 2 years experience in a client/customer service-oriented environment preferably in a corporate conference center
- 2 years of experience with Microsoft Office in an office environment
- Familiarity with integrated AV systems
- Ability to learn new software as required for the position
- Ability to work in a fast-paced environment with competing priorities
- Must always maintain a professional appearance and demeanor
- Experience with a hotel corporate conference center or large enterprise systems
Preferred
- Bachelors degree and 2 years of related experience OR High School education with 3 years of related experience
- Demonstrate the ability to perform under pressure and manage time well
- Experience with EMS or any web-based conference room scheduling system preferred
- CTS Certification (preferred)
- Crestron AMX or Extron Certifications (preferred)
- DSP Programming (BIAMP QCS) (preferred)
Estimated total compensation for this position:
64400..00 USD per yearThe total compensation range is an estimate and not guaranteed. An employment offer is based on an applicants education experience skills abilities geographic location internal equity and alignment with market data .
Location:
On-site San Jose CAIf this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
JLL Privacy Notice
Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia SC ordinance this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance JLL will consider for employment all qualified Applicants including those with Criminal Histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
Required Experience:
IC
Employment Type
Full-Time
