Front Desk Agent - Part Time
Front Desk Agent - Part Time
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Were looking for a reliable part-time team member to work the 2:00 PM to 10:00 PM shift. Weekend availabilityspecifically Saturdays and Sundaysis required. Flexibility to occasionally help cover additional shifts when needed is a plus.
If youre dependable team-oriented and ready to jump in where needed wed love to hear from you!
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel available rooms rates and amenities
- Respond to clients complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean tidy and fully-furnished to accommodate guests needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees like wedding guests
- Upsell additional facilities and services when appropriate
- Maintain updated records of bookings and payments
- Prior experience as a Hotel Front Desk Agent Receptionist or similar role
- Experience with hotel reservations software like OnQ or Opera
- Customer service experience
- Excellent communication and organizational skills
Required Experience:
Unclear Seniority
Employment Type
Part-Time
