Applications Analyst - Technology
Applications Analyst - Technology
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Job Description
The Technology Advisory service line is a team full of incredibly respectful and encouraging consultants that not only want to see success towards their clients goals but also amongst teammates. The wide variety of backgrounds and experiences allow new teammates to learn quickly while interfacing with individuals that they connect well with. Everyone is held to the same standard no matter their seniority level and is recognized positively for making an above-and-beyond effort. A career at SC&H and on the Technology Advisory team will nurture rapid growth and personal exploration.
SC&H Groups Technology Advisory service line is looking for a dynamic Applications Analyst to join our team to assist our clients in application assessment development and support with ERP CRM and other solutions. Technology Advisory works with clients in many different industries; including food manufacturing logistics non-profits hospitality healthcare and many more. Our stewardship and commitment ensures our clients are successful and consistently meeting their technological and business goals.
As an Applications Analyst you will collaborate with a talented team of professionals and directly assist the client manager in support of various application projects many of which include application implementation software development oversight and application support. This candidate will have a roll the sleeves up mentality while contributing to the design and delivery of technology and process solutions including process re-engineering gap analysis and requirements definition.
This person will be required to learn quickly meet deadlines and manage many tasks across projects clients and teams. This person will play a key role in developing trusted partnerships with business leaders subject matter experts and end users by using strong communication and collaboration skills. The ideal candidate will be excited by the project challenges presented and ask questions in order to fill in knowledge gaps to complete the tasks presented to them. If you are a technically minded business savvy problem solver who can meet the needs of our diverse group of clients then we want to hear from you. This is a permanent full-time position.
Position Responsibilities:
- Contributing as a member of the Technology Advisory applications project team in technology assessments application implementations software delivery project management vendor management and other application projects as needed
- Assessing clients processes documenting current and future state workflows translating business needs into system requirements creating requirement documentation and proposing solutions that support key business processes.
- Working with internal and external resources to document business processes for design develop and execute test plans complete data conversion by manipulating legacy data to successfully transition to a new solution and create training documentation for end-users.
- Supporting projects through go-live by troubleshooting reported issues and working directly with end-users to achieve a smooth day-to-day.
- Maintaining project documentation throughout the project lifecycle.
- Collaborating with developers project managers system architects and various subject matter experts to manage the implementation of customizations meeting clients goals.
- Working with application solutions and solution vendors in areas including ERP CRM HRIS.
- Managing incidents and requests through a ticketing queue as dedicated support for clients applications.
- Accepting challenging and new responsibilities reporting to the client manager with results in a time-sensitive environment.
Qualifications:
- Bachelors degree or equivalent experience
- 1-2 years of business process experience; participating in requirement gathering sessions with business stakeholders documenting business processes prioritizing requirements
- A background as a Business Analyst Product Owner in an Agile environment or as a contributing member of a software development team
- Experience in application development or implementations in any of the following areas: Manufacturing Distribution Non-Profit or Services industries; Finance/Accounting HRIS CRM ERP and E-commerce applications; Data or Process Integrations.
- Ability to work collaboratively in a team environment and adapt to changing business needs. Ability to take direction and work independently. Great attitude goal-driven and team player.
- Ability to thrive in a learning and ever-changing environment. Creative and resourceful self-starter who thrives on working in a fast-paced environment.
- Ability to handle a variety of different projects simultaneously and capable of managing multiple deadlines. Results-oriented with self-confidence perseverance and a high sense of urgency.
- Exceptional customer service skills and a passion for helping clients succeed.
- Excellent written/verbal communication and interpersonal skills.
ABOUT SC&H
SC&H is a national consulting and financial services firm home to people who believe in the power of trusted personal relationships. Everyone here shares a passion for driving results a passion fueled by the genuine connections we forge. Our expert capabilities and exceptional service have shaped the firms longstanding reputation for excellence and impressive growth. But its the partnerships we foster and success we help deliver that make each day rewarding for our colleagues our clients and our community.
SC&H has been deemed a best place to work by Inc. Baltimore Business Journal Accounting Today and Inside Public Accounting. In 2022 Inside Public Accounting recognized us as the fastest growing firm for organic growth in the United States. Our success is driven by 11 diverse practices at the intersection of finance enterprise technology and accounting 400 employees and a client base of rapidly growing startups to world-renowned Fortune 500 companies. This is the place to build lasting professional relationships grow your skills and fulfill your potential.
SC&H
Make it Rewarding.
Salary & Benefits
The expected annual base salary for this position is $65000-70000. Salary offers are made based on a variety of candidate specific factors such as candidates skills performance job responsibilities prior relevant experience certain degrees and certifications and market considerations.
As a 100% employee-owned firm SC&H offers the unique benefit of real equity ownership for every colleague with at least 1 year of service. Watch your stake grow as your tenure increases and the firm achieves success. We also offer a comprehensive health plan with multiple options to suit your needs at least 4 weeks of paid time off 8 firm-paid holidays 401k with employer match and an annual firm trip for you and a guest to an all-inclusive tropical location.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or protected veteran status or any other legally protected basis in accordance with applicable law.
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Required Experience:
IC
Employment Type
Full-Time
