Collections Specialist
Collections Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Competitive salary
Monitoring accounts:
Contacting debtors:
Negotiating payment plans:
Working with customers to establish mutually agreeable payment arrangements including installment plans.
Documentation and record-keeping:
Maintaining detailed records of all communications contacts and actions related to collections efforts.
Troubleshooting and resolving issues:
Investigating discrepancies resolving billing disputes and providing assistance to customers with payment-related concerns.
Reporting and analysis:
Preparing reports on collection activities tracking payment progress and identifying areas for improvement.
Compliance:
Ensuring all collection activities adhere to legal and ethical guidelines and company policies.
Qualifications:
- 2 year(s) of administrative or collection-related experience and business experience
- Experience in the commercial cleaning and restoration or insurance/service industry is desired
- Experience with AR
- Outstanding written and verbal communication skills including proper pronunciation and grammar and a consistently courteous and professional tone of voice at all times
- Ability to remain calm and professional during tense or stressful situations
- Excellent organizational skills and strong attention to detail
- Very self-motivated and goal-oriented
- Capability to work in a fast-paced team-oriented office environment
- Proficiency in ARworkflow QBO Online and Microsoft Office (i.e. Outlook Word Excel)
- Ability to learn new software including Xactimate and proprietary software
- Minimum of HSD/GED Associates/bachelors degree preferred
- Ability to successfully complete a background check subject to applicable law
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
