Program Manager, Master of Management Innovation & Entrepreneurship
Program Manager, Master of Management Innovation & Entrepreneurship
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Job Description
COVID 19 On-Campus Requirements
Prior to May 1 2022 the University required all students faculty staff and visitors (including contractors) to declare their COVID-19 vaccination status and provide proof that they were fully vaccinated or had an approved accommodation to engage in in-person University activities. These requirements were suspended effective May 1 2022 but the University may reinstate them at any point.
About Queens University
Queens University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research faculty administration engineering & construction athletics & recreation power generation corporate shared services and many more.
We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women racialized/visible minorities Indigenous/Aboriginal peoples persons with a disability persons who identify in the LGBTQ community and others who reflect the diversity of Canadian society.
Come work with us!
Job Summary
A Brief Overview
This position serves as the primary administrative and operational lead for the Master of Management Innovation & Entrepreneurship (MMIE) program acting as the central point of contact for students faculty and internal stakeholders. The Program Manager oversees the day-to-day delivery of the program including student onboarding academic scheduling and the planning and execution of onsite sessions. The role is also responsible for managing key program-related tools and platformsincluding but not limited to Microsoft Teams Salesforce and D2Lto support course delivery student engagement and operational efficiency. The Program Manager ensures the program calendar and workflows are maintained and coordinated effectively across all channels. As the primary contact for MMIE students the Program Manager provides timely support guidance and resolution of program-related inquiries. Additional responsibilities include supporting student experience initiatives leading program-related events coordinating support staff and managing special projects that enhance MMIE program delivery and strategic objectives.
Job Description
What you will do
- Serves as the departmental contact for program participants providing resources and/or advice on program details.
- Coordinates program logistics including workflow participant scheduling course scheduling communications and room bookings.
- Assists with the planning and execution of events.
- Provides administrative support including scheduling preparing agendas and/or meeting minutes.
- Prepares and administers experience surveys and/or course assessment tools.
- Performs accounting and bookkeeping activities including budgets funding tables contracts timekeeping and payroll reconciliations and reports.
- Updates websites and social media posts.
- Directs allocates and supervises the work of other staff.
- Four-Year Bachelor Degree or equivalent.
- More than 3 years and up to and including 5 years of experience.
Job Knowledge and Requirements
- Practical and applied knowledge of specialized methods and processes that are typically acquired through a combination of technical or academic qualification and/or work experience.
- Provide consultation and advice on non-straightforward and/or complex issues.
- Interaction with others requires interpersonal skills and the ability to understand and influence.
- Adapt messages to meet the needs of the intended audience.
- Build relationships trust and credibility.
- Manage own work train and review the work of the team to see commitments through to completion.
- Sets work priorities and direction supporting the team in achieving goals and objectives.
- Participate in project team meetings and develop team project plans.
- Lead procedural or technological change within a unit.
- Identify new problems and seek information and input to fully understand the cause of problems.
- Identify opportunities to improve the effectiveness and efficiency of work processes.
- Draw logical conclusions and provides opinions and recommendations.
- Research equity diversity accessibility and inclusion resources and best practices relevant to the job and unit operations in order to inform evidence-based planning.
- Commitment to principles of equity diversity accessibility inclusion Indigenization and human rights for equity deserving groups.
- Assess the suitability of job candidates and recommend the most appropriate person for hire.
- Monitor and assess output and the quality of work from team members and recommend need for formal training or development plans to management and identify possible performance and/or disciplinary issues.
Employment Equity and Accessibility Statement
The University invites applications from all qualified individuals. Queens is strongly committed to employment equity diversity and inclusion in the workplace and encourages applications from Black racialized persons Indigenous people women persons with disabilities and 2SLGBTQI persons. In accordance with Canadian Immigration requirements priority will be given to those who are legally eligible to work in Canada.
The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at .
Required Experience:
Manager
Employment Type
Full-Time
