Administrative Assistant
Administrative Assistant
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Job Description
Job Details
Job Posting Date(s)
Description
Position Objective
Responsible for supporting the day-to-day operations and administration of the resorts rental condominiums homes and villas. This role provides administrative support to the Rental Management Team while maintaining strong relationships with owners and ensuring a high level of service and operational efficiency.
Essential Job Functions
- Greet and assist guests and owners visiting the Rental Management office.
- Answer and direct incoming calls to the Rental Management office.
- Assist in managing and maintaining owner relationships.
- Coordinate and oversee routine repairs and maintenance of units.
- Submit service requests and coordinate unit access and status changes (e.g. placing units out of order).
- Address basic owner inquiries and concerns promptly and professionally.
- Monitor owner arrivals and manage no-show procedures.
- Coordinate vendor and realtor access to properties as needed.
- Assist with onboarding and offboarding procedures for owners entering or exiting the rental program.
- Maintain accurate records for owner agreements work orders vendors and related correspondence.
- Track and update current credit card and insurance policy information.
- Assist with digital organization of files including banking details government rental forms and inspection documents.
- Liaise with internal departments including Housekeeping Engineering Reservations and Accounting to address owner needs.
- Support month-end processes and reporting.
- Contribute to departmental goals and initiatives.
- Attend scheduled meetings and training sessions as required.
- Perform other duties as assigned by leadership.
Qualifications
Education & Experience
- High school diploma or equivalent required.
- 35 years of experience in property management or a related field (e.g. construction) preferred.
- Proficiency in Microsoft Office Suite including Excel Word Outlook and PowerPoint.
Requirements & Skills
- Ability to communicate fluently in English (written and verbal); Spanish language skills are a plus.
- Excellent computer and technology skills with strong attention to detail.
- Strong organizational multi-tasking and time management abilities.
- Capable of working independently with minimal supervision.
- Professional demeanor and excellent customer service skills.
- Physically able to reach bend stoop and lift up to 50 lbs.
- Comfortable working in various environmental conditions (hot cold wet loud etc.).
- Flexible schedule including weekends and holidays as needed.
- Strong problem-solving skills and sound judgment.
- Team player with the ability to thrive in a fast-paced environment.
- Professional appearance and grooming in accordance with company guidelines.
- Willingness to support additional duties as needed to ensure the success of the department and resort.
Reunion Resort is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCPs Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Reunion Resort & Golf Club and need special assistance to apply for a posted position please send an email to.
Employment Type
Unclear
