Jr. Implementation Consultant
Jr. Implementation Consultant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This is a hands-on client-facing role that requires strong project management skills technical aptitude and a commitment to customer success. The ideal candidate is detail-oriented self-motivated and capable of managing multiple priorities in a dynamic environment.
What Youll Do:
- Own and manage the end-to-end implementation of software for existing clients ensuring solutions align with client goals and technical environments.
- Serve as Project Manager and Implementation Consultant leading the delivery of both add-on projects for current clients and full implementations for new clients when necessary.
- Support Senior Implementation Consultants with complex client engagements and cross-functional initiatives.
- Partner closely with internal teams including Sales Customer Success Support and Product to align client objectives with available functionality and ensure smooth hand-offs.
- Maintain clear and consistent communication with clients and stakeholders to provide updates on timelines deliverables and issue resolution.
- Identify and manage risks dependencies and challenges throughout the implementation lifecycle.
- Ensure a high level of client satisfaction by understanding business goals and providing tailored responsive solutions.
- Work independently and manage multiple projects simultaneously while also collaborating effectively with team members.
- Travel to client sites up to 30% as needed to support key implementations or in-person engagements.
- Participate in internal improvement initiatives and team activities to drive continuous enhancement of implementation practices.
What Youll Bring:
- Customer-oriented approach to solving problems and providing hands-on support.
- Process-oriented demonstrates the ability to analyze design and build complex processes.
- Exceptional communication organizational and time management skills.
- Demonstrate resourcefulness motivation and initiative.
- Problem-solving mindset and strong drive.
- Flexibility to travel when needed.
- Bachelors degree or equivalent experience
Preferred:
- Healthcare experience
- Client service experience
- Software implementation experience
What We Offer:
- Competitive salary
- Flexible Time Off including 8 holidays
- Paid Parental Leave
- 401(k) plan with matching employer contribution
- Discretionary annual bonuses & merit raises
- Hybrid work schedule
- Comprehensive benefits package including medical dental and vision insurance
Who We Are:
Clearwave Corporation is a fast growing innovative healthcare technology company based in Atlanta Georgia that provides a complete patient-engagement platform for specialty practices. Our solutions simplify patient experiences and help practices grow and scale in our ever-changing healthcare environment all to create a better all-around healthcare experience. With proven ROI Clearwave improves practice revenues reduces staff workload and enhances the patient experience. Through self-service scheduling and check-in patient communication and insurance verification Clearwave helps practices provide a digital-first convenient compliant and safe experience that patients have come to expect from healthcare providers. With 95% client retention we understand that were stronger when we support our customers. Clearwave is committed to superior client onboarding and ongoing client success with an unsurpassed client-partner relationship.
Clearwave does not discriminate in employment matters on the basis of race color religion gender national origin age military service eligibility veteran status sexual orientation marital status disability or any other protected class. We support workplace diversity.
The company is committed to providing reasonable accommodations to all employees and job seekers including individuals with disabilities. Please call 678.738.1120 or email to reach a representative to assist you with your reasonable accommodations request when searching or applying for a position at Clearwave Corporation.
Required Experience:
Junior IC
Employment Type
Full-Time
