Emergency Recovery Coordinator (Fire Chaser)
Servpro of Fayetteville Robeson & Bladen County
Location: Fayetteville NC
Compensation: $50000 $90000 per year (Base Commission)
Benefits: Medical Dental Vision 401(k) with Company Match Paid Time Off Career Growth Vehicle allowance
Join Our Team at Servpro
Servpro is the nationally recognized leader in emergency restoration services helping property owners recover from fire water and other disasters. With over 2000 franchise licenses and $4.5 billion in sales in 2024 Servpro is the benchmark in the restoration industry.
We are currently seeking a highly motivated and sales-driven Emergency Recovery Coordinator (Fire Chaser) to join our team. In this role you will be on the front lines assisting property owners in their time of need while building relationships with emergency response agencies and the community.
Key Responsibilities:
- Respond promptly to emergency property situations and manage incoming leads.
- Consult with property owners affected by fire water or other disasters providing guidance on recovery solutions.
- Build and maintain relationships with emergency response teams and local agencies.
- Educate customers on our services and close opportunities on the spot.
- Participate in community outreach to promote awareness of our emergency restoration services.
- Track leads from emergency notification systems and maintain customer records.
- Provide emergency recovery kits and support to impacted property owners.
What We Offer:
- Competitive Base Salary Commission
- Comprehensive Benefits Package: Medical dental vision and 401(k) with company match
- Paid Time Off (PTO) & Holidays
- Vehicle Allowance
- Training & Professional Development Opportunities
- Career Advancement in a Rapidly Growing Industry
- Supportive Team Environment with Company Events & Recognition Programs
What Were Looking For:
Required Qualifications:
- High school diploma or GED
- 4 years of experience in restoration fire services EMS police military medical response dispatch construction or insurance
- 2 years in an outside sales or customer service role
- Strong sales mindset with the ability to close deals efficiently
- Excellent communication and relationship-building skills
- Ability to thrive in fast-paced high-pressure environments
- Self-motivated with a results-driven approach
Preferred Skills & Experience:
- Experience in emergency response or property restoration
- Familiarity with CRM systems and emergency response protocols
- Knowledge of the local area and emergency response networks
Ready to Make a Difference
If you are passionate about helping others during critical moments and thrive in a dynamic results-oriented environment we want to hear from you!
Apply today by submitting your resume.
Servpro is an Equal Opportunity Employer and proudly supports the hiring of Veterans.
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.