Senior Manager, Product Strategy and Operations - Digital Health
Senior Manager, Product Strategy and Operations - Digital Health
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Job Description
Position Summary
Senior Manager Product Strategy and Operations Services Innovation - Digital Health NALocation: Mountain View
Making the future is everyday life at Samsung. Were seeking innovators who are called to not just change the world but build a better one. We enable the best technology hardware on the planet but our best is always a prototype for something better and our people thrive with a driven mindset better builds on better. We believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities inspiring our talent to be their true selves.
At Samsung Electronics America we take pride in the creativity and diversity of our talented people they are at the forefront of everything we do. Their skillset and mindset drive our continued success. Only the resilient and resourceful thrive in the daily dose of unexpected at Samsung. We unapologetically push to achieve unforeseen potential in everything we do both within the workplace and at home. We fearlessly face challenges head-on conquer the unconquerable and are comfortable living in the uncomfortable zone.
At Samsung Health our vision is to build a healthier future for everyone. By advancing technologies which people use to live work and play we are pushing the boundaries of traditional wellness and care. Using industry leading technologies and leveraging ecosystem partners Samsung Health is reimagining the consumer centric health care system of tomorrow.
Position Summary:
The Product S&O Senior Manager will report to the Head of Services Innovation Digital Health and will be instrumental in defining how Samsung approaches health services while building playbooks and processes for product development and GTM in a new Services Innovation group.
We are looking for an experienced and motivated candidate with expertise in 0 to 1 and/or transformational initiatives in digital health to join Samsung Electronics North America Health team in services innovation. In this position you will play a key role in changing the trajectory of Samsung Health.
The scope includes new product launches with a focus on revenue generation amidst partner ecosystems. You will be responsible for collaborating closely with various internal teams such as Product Legal Compliance Privacy Finance Accounting Analytics and Marketing as well as external stakeholders in digital health technology healthcare and other sectors.
Your goal is to architect product development and revenue generation infrastructure that aligns with Samsung Healths business vision and customer experience principles by combining your technical and domain expertise business insight logical thinking and presentation abilities.
The ideal candidate will possess both a strategic operations background that enables them to drive engagements and interact at the commercialization level as well as a digital health related technical background that enables them to lead large cross-functional teams.
Role and Responsibilities
Role and Responsibilities:
- Lead the development of playbooks business cases and processes for new health services products and the underlying infrastructure to support these launches
- Develop and present innovative opportunities associated with new initiatives evaluating feasibility and financial viability of the business case to executives launch team and partners gaining their agreement and support
- Lead cross-functional initiatives with various internal teams such as Product Privacy Compliance Regulatory and Marketing across different regions including US Korea and India as well as external strategic partners to ensure timely and high-quality launches
- Drive forward privacy and regulatory review and Go-To-Market plans for new or fast-growing products
- Translate B2B customer feedback into the appropriate playbooks and infrastructure in partnership with cross-functional stakeholders
- Contribute to the development and execution of the Health Teams strategy
Candidate Characteristics:
- Passionate about improving health and healthcare transformation creating great customer experiences and solving problems
- Can build and execute simultaneously
- Understands healthcare user behavior amidst a rapidly changing regulatory environment
- Organized detailed goal driven achievement-oriented with a problem solving mindset
- Exceptional communication skills with ability to read the room in new and unfamiliar environments
- Able to identify opportunities take ownership and drive to completion
- Influences diverse stakeholders and leads without authority
- Able to think strategically and tactically
- Thrives in a highly dynamic and changing work environment
- Can operate in 0-to-1 and 1-to-2 environments
- Deep familiarity with market access challenges
- Ability to navigate international cultures and work across time zones and experienced with remotely-located development and design teams
Skills and Qualifications
Qualifications/Skills
- 8 years of experience in management consulting BizOps ProdOps privacy programs product and related disciplines
- Experience leading product and privacy programs and leading cross-functional teams and external partners for implementation
- Deep understanding of the mobile & digital health space with fluency in business models and knowledge of the competitive and regulatory landscape
- A drive to succeed driven by a passion for products and a deep understanding of customer experience
- Ability to leverage business cases and an understanding of development capacity to prioritize product roadmaps
- Proficiency in Korean language is desirable but not mandatory
- Ability to deal with ambiguity solve complex problems navigate large global organizations and apply logical thinking
- Professional services or advising and implementation experience
Physical/Mental Demands and Working Conditions:
- Work is generally performed in an office environment.
- This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers and reach with hands and arms.
- Under very little direct supervision with a high level of responsibility to apply general policies and guidelines where decisions are seldom monitored and consequences of decisions adversely affect operating results and management decisions.
- Complete access to confidential company data where disclosure may jeopardize the companys competitive position.
- Able to travel domestically or internationally when required to meet partners development team or other stakeholders.
Compensation for this role for candidates based in Mountain View CA is expected to be between $165000 $210000. Actual pay will be determined considering factors such as relevant skills and experience and comparison to other employees in the role. Regular full-time employees (salaried or hourly) have access to benefits including Medical Dental Vision Life Insurance 401(k) Employee Purchase Program Tuition Assistance (after 6 months) Paid Time Off Student Loan Program (after 6 months) Wellness Incentives and many more.
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At Samsung we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities inspiring our talent to be their true selves. Together we are building a better tomorrow for our customers partners and communities.
* Samsung Electronics America Inc. and its subsidiaries are committed to employing a diverse workforce and provide Equal Employment Opportunity for all individuals regardless of race color religion gender age national origin marital status sexual orientation gender identity status as a protected veteran genetic information status as a qualified individual with a disability or any other characteristic protected by law.
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application you have a disability and require a reasonable accommodation in order to participate in the application process please contact our Reasonable Accommodation Team ) or for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
Required Experience:
Senior Manager
Employment Type
Full-Time
