Ambulatory Services Rep II
Ambulatory Services Rep II
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Job Description
Were hunting for an Ambulatory Services Rep II someone whos ready to be part of the best ranked childrens hospital in Texas and among the best in the nation. In this position you will provide excellent customer service as the first contact for patients providers and staff accessing virtual and/or non-virtual ambulatory clinics. May orient the patient to the virtual visit process to ensure patient success if applicable. Will expedite the outpatient check-in and check-out processes by reviewing appointment status using electronic appointment system to view information regarding appointments insurance and history. Will collect pre-visit payments and communicate with the clinic liaison regarding factors impacting the patient visit and general clinic-patient flow. Will secure the financial integrity of the patients account by verifying benefits and obtaining referrals authorizations and pre-certifications.
Think youve got what it takes
Skills & Requirements
- Required H.S. Diploma or GED
- Required 2 years experience in customer service OR 2 years clerical medical office or business experience in a healthcare environment.
- Urgent Care/Float experience preferred
- Required to work in multiple locations in and around Austin Area.
Job Duties & Responsibilities
- Admission- Check-In/Welcome desk PARs Registration Past Pending.
- Insurance Authorization/Collecting Cash and Deposits for TCH
- Coordination of schedules.
- Charge Entry Billing and Reconciliation.
- Customer Service / Communication.
- Flowmaster and Room Management.
Employment Type
Full-Time
