Solid Wood Product Specialist
Solid Wood Product Specialist
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Job Description
Stiles has been helping manufacturers nationwide increase their efficiency and productivity for more than 50 years. With world-class machinery backed by an experienced and responsive support team extensive parts inventory unique upgrade capabilities and a nationally accredited education and training program Stiles builds solutions around our customers needs.
We offer expertise in manufacturing a range of materials including wood plastics composites carbon fiber glass stone and nonferrous metals. Our innovative concepts new technologies and outstanding service extend to aerospace transportation alternative energy architecture and structural elements furniture retail fixtures and other industries.
Stiles is headquartered in Grand Rapids Michigan and has regional offices in High Point North Carolina; Bristol Pennsylvania; Coppell Texas; and Rancho Cucamonga California.
Interested in joining the Stiles team We offer our team members a generous benefit package an opportunity for career advancement and support in your career every step of the way!
POSITION SUMMARY
Responsible to assist the Product Manager in providing sales and technical assistance within a specific
product category while working in conjunction with sales personnel to develop profitable equipment
businesses.
ESSENTIAL FUNCTIONS
Assist the sales force with creating reviewing modifying sales documents presentations proposals
and recommendations for new exiting or potential customers.
Analyze the customers operation and requirements to develop solutions to meet their needs
Work with the sales force and customers to ensure business plans sales commitments system
customer specifications are all carried out to ensure maximum sales potential and maximum customer
satisfaction.
Provide technical support to the service group
Provide creative support / input for advertising efforts including press releases IWF/AWFS trade
magazines etc. to maximize visibility and showcase the expertise of being the leader in the industry.
Act as liaison between Parts/Service Sales and customers to ensure orders of equipment parts
and/or service requirements are fulfilled as expected by both the company and the customer.
Provide ongoing training for employees and customers as it relates to new equipment or equipment
modifications enhancements or improvements.
Monitor competitive climate within the industry to stay abreast of changes in equipment pricing
promotions peripheral equipment offerings etc. to stay ahead of the industry.
Work closely with customers to recommend and demonstrate the appropriate software solutions to
their business requirements.
QUALIFICATIONS
Bachelors Degree in Engineering or equivalent industry experience
Three to five years relative experience in panel processing industry and technical support role.
SKILLS & ABILITIES
Proficiency with MS Office Suite
Ability to multitask
Adaptability to changing priorities
Strong verbal and written communication skills
Strong administrative skills
Exceptionally strong customer service skills
Effective presentation skills
Required Experience:
Unclear Seniority
Employment Type
Full-Time
