Security Operations Center (SOC) Analyst
Security Operations Center (SOC) Analyst
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Job Description
Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer professional services company consumer loan originator and servicer payments processor renewable energy solutions and K-12 and higher education expert. For over 40 years Nelnet has been serving its customers associates and communities.
The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team youre part of a community invested in the success of each individual. That support comes through in our work as we are united by our mission of creating opportunities for people where they live learn and work.
The Tier 1 Security Operations Center (SOC) Analyst plays a foundational role in the organizations cybersecurity defense strategy. As the first line of response this entry-level position is responsible for monitoring triaging and escalating security alerts across a variety of tools and platforms. Analysts will participate in an on-call rotation to support timely identification and escalation of potential threats ensuring coverage during critical periods outside of standard business hours.Responsibilities:
- Monitor and triage security alerts from SIEM IDS/IPS firewalls EDR/XDR and other security tools.
- Perform initial investigation and classification of events to determine if they represent potential security incidents.
- Escalate confirmed or suspicious incidents to Tier 2 analysts with detailed documentation.
- Work with security tools that incorporate threat and artificial intelligence to support alert triage and contextual analysis.
- Assist in maintaining and tuning SIEM use cases and correlation rules.
- Participate in routine threat hunting activities using predefined queries and AI-augmented tools.
- Document findings update incident tickets and contribute to knowledge base articles and playbooks.
- Support incident response efforts by gathering logs indicators of compromise (IOCs) and other relevant data.
- Stay current on emerging threats vulnerabilities and attacker tactics techniques and procedures (TTPs).
**Pay Range for this role is - $75000 - $90000
Minimum Qualifications:
- 13 years of experience in a cybersecurity IT support or SOC environment.
- Familiarity with SIEM platforms (e.g. Splunk Google SecOps or Microsoft Sentinel).
- Familiarity with EDR/XDR tools (e.g. CrowdStrike SentinelOne Microsoft Defender).
- Basic understanding of networking concepts (TCP/IP DNS HTTP etc.).
- Exposure to cybersecurity concepts such as malware phishing and threat actors.
- Awareness of cyber threat intelligence and its role in detection and response.
- Interest in AI/ML applications in cybersecurity (e.g. anomaly detection automated triage).
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Willingness to work in a 24/7 or rotating shift environment.
Preferred Qualifications:
- CompTIA Security GSEC BTL1 or equivalent entry-level certification.
- Exposure to scripting or automation (e.g. Python PowerShell Bash).
- Hands-on experience with cybersecurity labs Capture the Flag (CTF) events or home labs.
- Understanding of MITRE ATT&CK framework and how it applies to detection.
Our benefits package includes medical dental vision HSA and FSA generous earned time off 401K/student loan repayment life insurance & AD&D insurance employee assistance program employee stock purchase program tuition reimbursement performance-based incentive pay short- and long-term disability and a robust wellness program. Click here to learn more about our benefits: LINK.
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race color religion/creed national origin gender sex marital status age disability use of a guide dog or service animal sexual orientation military/veteran status or any other status protected by federal state or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or.
Nelnet is a Drug Free and Tobacco Free Workplace.
Required Experience:
IC
Employment Type
Full-Time
