Customer Service Officer
Customer Service Officer
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Job Description
General information
Reference
004623Closing Date
05/08/2025Service Area
Directorate
Environment
Service Area
Customer Services
Category
Customer Service - Customer Service - All
Job Title
Customer Service Officer
Grade
BBU08
Salary Range ( pro rata for part time roles)
BBU- 33366
Contract Type
Full time permanent
Contract Hours
37
Job Advert
A fantastic opportunity has arisen for someone with a positive attitude and excellent Customer Service skills to join our fast paced team based in Bedford town centre.
This could be the job for you if you love interacting communicating problem solving and helping people.
This is an excellent opportunity for anyone looking to take the next step in your career.
How to apply
When you are ready to apply click on Apply for Vacancy; you will be asked to upload a CVand answer some application questions. The application questions require a yes/no response. Please make sure your CV shows how you meet the requirements for the role you are applying for the job profile below will show the essential selection criteria. An optional CV template is provided below.
Closing Date: 5th August 2025
Interview Date(s): W/C 11th August 2025
Please note:
The Council will not normally re-employ ex-employees in receipt of:
a severance payment (within 12 months of leaving)
a local government pension (applies to Senior Officers only) unless the appointment is business critical
For further information please email
Bedford Borough Council is proud to be a member of the Armed Forces Covenant and the Care Leavers Covenant we pledge to interview any eligible job applicant who meets the minimum criteria for the job they are applying for. Bedford Borough Council is also a Level 2 Disability Confident employer and guarantees to interview anyone with a disability whose application meets the minimum criteria for the role they are applying for.
Visa Sponsorship
Bedford Borough Council is unable to offer visa sponsorship for this role.
Enhanced DBS
This post is exempt from the Rehabilitation of Offenders Act 1974. If your application is successful you will be required to declare any spent and unspent convictions adult cautions (simple or conditional) that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020).
Additional Vacancy Information
Allowance (pro rata for part time roles)
N/A
Work Pattern
Full time
Is this an enhanced DBS role
Yes
Is this a politically restricted role
No
Is this a customer facing role which requires a fluent English Speaker
Yes
Location
Bedfordshire Bedford Borough Council Recruitment Bedford
Location
Is this a designated car user position
No
Required Experience:
Unclear Seniority
Employment Type
Full-Time
