Sales Associate
Sales Associate
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Job Description
Job Title: Membership Sales Associate
Location: StretchLab Yaletown Vancouver BC
Employment Type: Part-Time (2025 hours/week)
Schedule: Monday through Friday 1:00 PM 8:00 PM; Occasional Saturday 9:00 AM 3:00 PM
Company Overview
StretchLab is a leader in the boutique wellness industry offering one-on-one assisted stretching to help people move better feel better and live better. Our proven method improves flexibility reduces pain and enhances performance for people of all fitness levelsfrom athletes and active older adults to desk-bound professionals. As part of the Xponential Fitness family StretchLab is a rapidly growing brand with a mission to change lives through movement.
Position Summary
We are seeking a results-driven Membership Sales Associate to join our team at StretchLab Yaletown. This is an ideal opportunity for someone with experience in fitness or wellness sales who thrives in a fast-paced client-focused environment. The ideal candidate is confident with outbound calling highly organized and motivated by hitting goals while delivering an exceptional guest experience.
Key Responsibilities
Sales & Membership Growth
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Make 50 outbound calls daily to new leads and past prospects
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Book intro sessions conduct in-person studio tours and convert leads to memberships
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Sell stretch packages and long-term memberships by highlighting value and client outcomes
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Overcome objections and provide solutions that align with each guests wellness goals
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Upsell retail and service add-ons when appropriate
Front Desk & Client Experience
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Greet and check in all guests with professionalism and warmth
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Manage the front desk phone calls email inquiries and appointment scheduling
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Ensure the studio is clean organized and operating smoothly at all times
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Coordinate with Flexologists and management to support daily studio operations
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Use CRM tools (e.g. ClubReady) to manage your pipeline log activity and follow up
Marketing & Community Outreach
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Participate in local events open houses and grassroots marketing efforts
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Assist with in-studio promotions referral campaigns and social media content
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Serve as a brand ambassador in the community and within the studio
Requirements
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Minimum 1 year of sales experience in a fitness wellness or service-based role (e.g. gym spa chiropractic or personal training)
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Comfortable with outbound calling lead conversion and sales follow-up
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Strong verbal communication and interpersonal skills
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Confident in closing memberships and handling objections
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Organized self-motivated and goal-driven
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Tech-savvy with experience using CRMs or sales tracking software
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Must be available Monday to Friday from 1:00 PM to 8:00 PM and occasional Saturdays (9:00 AM to 3:00 PM)
Compensation and Benefits
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Competitive hourly wage plus commission and monthly performance bonuses
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Complimentary and discounted stretch sessions
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Opportunities for growth and advancement within a fast-expanding wellness brand
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A collaborative and energetic team environment
How to Apply
If you are passionate about health and wellness confident in your sales ability and want to help others live better through movement we want to hear from you. Apply now to join the team at StretchLab Yaletown.
Compensation and Benefits
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Earn up to $30 per hour through a competitive structure that includes:
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Base pay of $18.00/hour
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Performance-based commission on sales
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Monthly bonus opportunities for hitting studio goals
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Complimentary and discounted stretch sessions to support your own wellness
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Opportunities for rapid advancement and career growth as we expand across Canada
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Join a high-energy mission-driven team that celebrates success and supports personal development
Employment Type
Full Time
