Assistant General Manager
Assistant General Manager
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$ 60000 - 75000
1 Vacancy
Job Description
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Create & nurture a hotel environment that emphasizes motivation empowerment teamwork and a passion for providing service.
- Handle any guest problem or complaint in a professional and courteous manner.
- Interview screen & hire applicants as needed due to hotel staffing needs. Process new hire paperwork for all hotel Associates and provide job training to increase knowledge & skill level.
- Develop cross training opportunities for the Associates throughout the hotel.
- Recommend & initiate personnel actions to include promotions transfers discharges and disciplinary measures.
- Input weekly payroll into the company timekeeping system and comply with all Payroll Department deadlines.
- Assist & teach the team scheduling (using scheduling tool) against guest hours/occupied room goals. Ensuring staffing levels are appropriate to exceed guest expectations.
- Assist the General Manager in developing hotel budgets and capital expenditure plans.
- Utilize budgets to teach Department Managers and Team Supervisors how to understand financial objectives while balancing costs with guest satisfaction & quality.
- Have knowledge and understanding of all department policies and procedures and communicate and enforce all policies fairly and consistently with staff.
- Ensure that all brand standards are meet and maintained in each department.
- Analyze & resolve work barriers.
- Interpret company policies and provide a safe work environment by ensuring compliance with safety programs and job safety analysis.
- Responsible for hotel accident prevention programs.
- Have a sound knowledge of all emergency procedures.
- Have a working knowledge of the maintenance & operating procedures of all departmental equipment.
- Other & all duties projects and tasks as assigned.
- Associate or Bachelors degree in Hotel & Restaurant Management Business Administration Finance or related major preferred or the equivalent work experience.
- Minimum of 2 years in a supervisory capacity within a hotel environment.
- Must have good interpersonal skills with the ability to communicate effectively both verbally and in writing. Must be able to clearly articulate ideas to a diverse audience to include Guests Associates Management & Vendors.
- Must be able to work a flexible schedule to meet hotel needs that include nights weekends & holidays and be on-call as needed as the hotel operates 24 hours per day non-stop year long.
- Must be computer literate and possess a solid command of all Microsoft Office applications & brand systems.
- Must have a valid drivers license and dependable transportation.
- Energetic self motivated leader with strong work ethic required.
- Maintain an open door policy.
- Computer proficiency to include Excel Word Outlook and a hotel brand software system.
- Medical Dental Vision & 401 (k) with company match
- Long Term Disability Insurance
- Voluntary Short Term Disability Insurance
- Life & Accidental Death Insurance
- Hotel Discounts
- Paid Time Off
- Training and Development Opportunities and Much More!
Offering the perfect blend of comfort style and affordability the Delta Hotel Chesapeake is the only full-service hotel in Chesapeake. Ideally located in the upscale Greenbrier neighborhood with easy access to shopping restaurants and entertainment our hotel is within walking distance to the Chesapeake Conference Center and just minutes from Norfolk Virginia Beach and Suffolk. We are also near the Portsmouth Naval Shipyard Raytheon and Mitsubishi as well as attractions like Chilled Ponds and Farm Bureau Live. At our Chesapeake hotel youll enjoy your choice of guest rooms studio suites or one-bedroom suites; each features free WiFi mini-refrigerator plush bedding and flat-panel TVs. Enjoy a cocktail or have a dining experience in the Luminous Restaurant. Unwind in our indoor pool and fitness room. When planning your next event the Delta Hotel Chesapeakes banquet space can effortlessly accommodate your function.
Required Experience:
Director
Employment Type
Full-Time
