Manager, Dealer Training & Productivity
Manager, Dealer Training & Productivity
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Job Description
Manager Dealer Training & Productivity
We are the movers of the world and the makers of the future. We get up every day roll up our sleeves and build a better world -- together. At Ford were all a part of something bigger than ourselves. Are you ready to change the way the world moves
The Global Dealer Training & Productivity team helps dealers work smarter not harder with targeted training data strategy and more. Together our team:
- Ensure dealers have the content and training they need when they need it. Our focus is delivering unified coaching a data-driven ecosystem and new productivity technologies so the right content by the right people reaches them at the right time.
- Helps dealers become more strategic in diagnosing gaps and developing solutions
- Equips dealers with what they need to succeed and help them develop into trusted advisors to customers
- Works with dealers to improve business metrics lower turnover and increase customer satisfaction
- Responds to a shifting customer base with diverse preferences to transform customer experiences
Responsibilities
What youll do...
The Manager Dealer Training & Productivity will have the primary responsibility of helping us build our on-Demand digital programs for the Dealer Training and Productivity department. This candidate will be dedicated to developing content on Ford and Lincoln vehicles and products and for Ford and Lincoln dealers and customers. They will help us reimagine how people learn about our vehicles products and services. The candidate should be a creative outside the box thinker undaunted by subject matter audience or delivery method. They should not be afraid to think big. They should be a maker who can guide and coach their team to follow their inspiration from concept to prototype and into production.
This individual should be equipped with an always expanding creative toolkit constantly innovating and looking for the next best way to deliver the training experience. This candidate is passionate about building and delivering leading edge enablement and training programs. They should enjoy managing people and helping them grow into the best version of themselves to meet the vision of tomorrow. They must be engaging undaunted by the topic the audience or the method in which its delivered. Theyll bring creative solutions that match wits within the rapidly changing automotive industry.
Qualifications
Youll have...
- Bachelors degree or combination of education and experience
- 5 years experience in building and managing training and enablement programs including all aspects of the content creation progress from scoping to building to deploying
- 2 years of people management experience ideally in the training and enablement discipline
- 1 years of experience in delivering programs though modern enablement platforms such as Mindtickle Brainshark Allego Showpad or similar
Even better you may have...
- Experience in creating video-based training programs
- The ability to think differently and constantly reinvent
- Ability to strategically leverage proficiency data to inform programmatic decisions
You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!
As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all of the above No matter what you choose we offer a work life that works for you including:
- Immediate medical dental vision and prescription drug coverage
- Flexible family care days paid parental leave new parent ramp-up programs subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement fertility treatments and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays including the week between Christmas and New Years Day
- Paid time off and the option to purchase additional vacation time.
This position is a leadership level 6.
For more information on salary and benefits click here: sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran status. In the United States if you need a reasonable accommodation for the online application process due to a disability please call 1-.
Onsite work of up to four days per week may be required for candidates within commuting distance of a Ford hub location. #LI-Hybrid #LI-MK1
Required Experience:
Manager
Employment Type
Full-Time
