Product Manager - Artificial Intelligence & Machine Learning
Product Manager - Artificial Intelligence & Machine Learning
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Job Description
SurveyMonkey is the worlds most popular platform for surveys and forms built for businessloved by users. We combine powerful capabilities with intuitive design effectively serving every use case from customer experience to employee engagement market research to payment and registration forms. With built-in research expertise and AI-powered technology its like having a team of expert researchers at your fingertips.
Trusted by millionsfrom startups to Fortune 500 companiesSurveyMonkey helps teams gather insights and information that inspire better decisions create experiences people love and drive business growth. Discover how at .
What were looking for
SurveyMonkeys mission is to power the curious so they can shape whats next. For brave and ambitious teams organizations and communities SurveyMonkey helps turn insights into action empowering you to grow innovate and change whats possible. In this role your work will have a direct impact on SurveyMonkeys mission and our users. In this role you will report to our Senior Director of Product in the AI/ML team. You will play a vital role across our product organization coordinating with other product line PMs and cross-functional stakeholders in Machine Learning Product Engineering Design Growth Sales and Product Marketing. You will bring domain expertise in AI and ML and develop a deep understanding of user problems to identify opportunities where AI/ML can help. The AI and ML charter is pivotal to the future growth of SurveyMonkey and its position in the market vs other leading competitors.
What youll be working on
As a Product Manager focused on AI/ML you will play a critical role in defining and delivering our next generation of intelligent features. You will work cross-functionally to bring both generative AI and machine learning capabilities to lifefrom concept to launch.
- Define and own the roadmap for AI/ML initiatives in collaboration with the AI/ML product engineering data science product marketing and GTM teams.
- Partner closely with our machine learning engineering team (data science and machine learning platform) to build features that enhance survey design content generation and insight discovery.
- Translate complex technical concepts into user-centered product experiences that solve real customer problems.
- Work closely with our UX design and research teams to deeply understand our persona across various segments to drive the launch of various ML capabilities
- Collaborate with other product managers to identify opportunities to embed AI/ML into existing and new products using the power of agentic workflows LLMs MCPs etc.
- Work with GTM teams to shape positioning messaging and enablement strategies for AI-powered features.
- Stay on top of market trends and advancements in AI to proactively identify areas of innovation and differentiation.
- Analyze data and other feedback sources to refine product delivery iteratively
Wed love to hear from people with
- Bachelors degree in Computer Science Engineering Business or a related field; advanced degree preferred.
- 5 years of product management experience with a focus on consumer AI/ML products
- 2 years delivering NLP and LLMs based product features
- Strong understanding of machine learning concepts and generative AI capabilities; technical degree or experience working closely with AI/ML engineers is a plus.
- Demonstrated ability to bring zero-to-one AI features to marketfrom ideation through launch and iteration.
- Experience translating customer needs and business goals into detailed product requirements.
- Strong cross-functional collaboration skills particularly with engineering data science and GTM stakeholders.
- A bias for action data-driven decision making and comfort with ambiguity in fast-paced environments.
- Excellent communication and storytelling skillsboth for technical and non-technical audiences.
- Experience working in an agile development environment.
The base pay provided for this position ranges from $119000.00 / year - $161000.00 / year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location job-related knowledge education or training skills and experience.
Bonuses and commissions may also be offered as part of the total compensation package in addition to a competitive benefits package including medical dental vision life and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits.
SurveyMonkey believes in-person collaboration is valuable for building relationships fostering community and enhancing our speed and execution in problem-solving and decision-making. As such you will be required to work from a SurveyMonkey office up to 1 day per week.
#LI - Hybrid
Why SurveyMonkey Were glad you asked
SurveyMonkey is a place where the curious come to grow. Were building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey we weave employee feedback and our core values into everything we do to create forward-looking benefits policies employee programs and an award-winning culture including our annual holiday refresh our annual week of service learning and development opportunities like Curiosity Week and our C.H.O.I.C.E Fund.
Our commitment to an inclusive workplace
SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity innovation and the success of our business. We do not discriminate on the basis of race religion color national origin gender sexual orientation gender identity or expression age marital status veteran status disability status pregnancy parental status genetic information political affiliation or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
Required Experience:
IC
Employment Type
Full-Time
