Civilian Crash Investigator

Date Opened: Monday July:00 AM

Close Date: Thursday July:00 AM

Department: Charlotte-Mecklenburg Police Department

Salary: $23.00 - $28.39 Commensurate with Experience

Welcome to the City of Charlotte

Charlotte is Americas Queen City opening her arms to a diverse and inclusive community of residents businesses and visitors alike. Here you will find a safe family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety health and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce

• Valuing teamwork openness accountability productivity and employee development

• Providing all customers with courteous responsive accessible and seamless quality services

• Taking initiative to identify analyze and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY

A successful candidate must be able to perform a variety of duties pertaining to the investigation of motor vehicle (property damage only) collisions including writing accident reports controlling traffic flow directing traffic and providing crowd control; to perform various administrative support duties. Working in an office and vehicle setting is essential to the position of this job. This position must be able to drive independently as an essential function. This position may be assigned to various shifts including weekends and holidays.

Major Duties and Responsibilities:

Investigate the scene initiate proper assistance by requesting emergency services (wreckers ambulances fire department law enforcement) and direct traffic to ensure safety and smooth flow.

Provide aid to disabled vehicles and remove abandoned vehicles that obstruct traffic flow.

Gathering evidence such as skid marks vehicle damage photographs and witness statements.

Provide assistance to police officers paramedics and tow truck drivers as needed.

Completing paperwork filing reports and maintaining records.

Conducting interviews with all parties involved in the accident to gather information about the events leading up to the crash.

Comprehensive reports detailing the accident including diagrams witness statements and conclusions about the cause.

Implement manual traffic control measures at accident scenes road closures malfunctioning traffic signals and other situations requiring intervention.

Monitor designated areas to identify potential hazards.

Utilize cones barricades and flares to control crowds and traffic at hazards collisions and other events requiring crowd control.

Access and input data on a computer to locate wanted individuals check license plates and drivers licenses and access relevant information.

Ensure the functionality and readiness of assigned vehicles equipment and supplies.

May be required to provide witness testimony in legal proceedings.

Assist with various administrative tasks as needed.

Perform all other duties assigned.

Minimum Qualifications:

High School Diploma / GED

Must possess a valid North Carolina or South Carolina Drivers License

Three (3) years of consecutive verifiable driving history

Must be able to obtain a certification as a Civilian Traffic Investigator through the North Carolina Justice Academy

Must be able to obtain Certification for NCIC/DCI

Must be a U.S citizen

Preferred Qualifications:

Associate degree with three (3) years of progressively responsible office support experience working in a professional office setting at an administrative level. Executive level and/or law enforcement experience is extremely preferred.

Related experience in non-emergency motorist safety (e.g. monitoring radio dispatch for vehicle crashes traffic hazards and disabled vehicles) and/or directly related field.

Knowledge Skills and Abilities:

Pertinent federal state and local laws: Possess comprehensive knowledge of criminal and traffic laws including statutes ordinances and codes relevant to law enforcement duties.

Understand and apply departmental policies procedures and guidelines governing daily operations and investigations.

Familiarity with the resources and services provided by public and private agencies within the community.

Effective use of interviewing techniques to gather accurate information from victims witnesses and suspects.

Keen ability to observe details at crime scenes and during interactions with individuals.

Knowledge and application of proper investigative techniques including evidence collection crime scene analysis and report writing.

Ability to communicate effectively and respectfully with the public building rapport and trust.

Skillfully write clear concise and accurate reports that document incidents and investigations.

Excellent communication skills both oral and written to convey information effectively to diverse audiences.

Maintain accurate and organized records of incidents investigations and other departmental functions using modern technology.

Proficient in utilizing various computer software and programs relevant to law enforcement work.

Ability to prioritize tasks effectively and manage time efficiently in a fast-paced environment.

Familiarity with the city and surrounding area including streets districts landmarks and jurisdictional boundaries.

Possess strong mental capacity for sound judgment and decision-making under pressure along with physical fitness to endure demanding duties.

Build and maintain positive working relationships with colleagues superiors and members of the community.

Strictly adhere to departmental safety rules and regulations while maintaining confidentiality of sensitive information.

Demonstrate adaptability and initiative in handling diverse situations and working independently as needed.

Capability to work outdoors in various weather conditions including extreme temperatures.

Possess sufficient physical strength and dexterity to perform duties such as assisting with vehicle removal.

ADA and Other Requirements:

Positions in this class typically require grasping talking hearing seeing and repetitive motions. Must be able to drive safely in adverse weather conditions.

Physical Requirements:

Essential and marginal functions may require maintaining physical conditions necessary for sitting standing climbing or walking for extended periods of time.

Light to moderate lifting and carrying; some crouching stooping squatting crawling reaching pushing and pulling when performing tasks.

Ability to see hear and communicate information effectively

Sensory Requirements:

Concentrated and attentive use of one or more senses (visual audio and other sensory modalities) for proofreading data entry and tabulating data.

Ability to operate in an environment with frequent interruptions from people and or noises adverse weather which in return could result in some level of stress fatigue or strain.

Ability to comprehend written information in work-related documents.

Ability to hear understand and distinguish speech.

Working Conditions:

Work is performed in a vehicle environment with exposure to outdoor atmospheric conditions exposure to environmental conditions and frequent exposure to computer screens files and phones. This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position. Working in an office and vehicle setting is essential to the position of this job. This position must be able to drive independently as an essential function. This position maybe assigned to various shifts including weekends and holidays.

CONDITIONS OF EMPLOYMENT

The Citys Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes but is not limited to: reference checks social security verification education verification criminal conviction record check and if applicable a credit history check sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidates written authorization before obtaining a criminal background report motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process candidates may be asked to take a skills test and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race religion color sex national origin marital status age disability sexual orientation political affiliation or on the basis of actual or perceived gender as expressed through dress appearance or behavior.

Our culture is to serve the community honorably.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where self-service application kiosks are available. They are located in our office at 700 East 4th Street Suite 200 Charlotte NC 28202. We are open Monday through Friday from 9:30 a.m. to 3:30 p.m. (EST) excluding official City holidays.

For questions about your application or the hiring process please email .

The City of Charlotte is committed to making our services and programs accessible to all. Upon request auxiliary aids written materials in alternate formats language access and other reasonable accommodations or modifications will be provided. To make a request please fill out the Innovation & Technology ADA request form or call 704.336.4120.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Clickhereto learn more about the City of Charlottes benefits.

The City of Charlotte is a drug and alcohol-free workplace.