Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Are you an unemployed job seeker in the midst of a job search A career changer attempting to transition into healthcare A retiree seeking a second career A stay-at-home parent preparing to reenter the workforce Have you recently relocated to the Boston area At Bulfinch Temporary Service a division of Massachusetts General Hospital and Massgeneral Brigham our employee talent comes a diverse range of backgrounds. At present we are considering applicants on an as-needed basis for both part-time and full-time Patient Service Coordinators to work in outpatient areas with the potential to transition to temp-to-hire contingent upon satisfactory performance and changing staffing needs. Job opportunities are located at Mass General Hospital we also service a number of satellite locations in and around greater Boston for MGH affiliates. While job responsibilities will vary dependent upon clinical practice needs - in which case we require a large degree of flexibility - in general they will include the following: - Provide administrative support to healthcare providers within an engaging ambulatory setting and function as the primary interface between the patients and medical team. - Schedule patient appointments diagnostic testing and surgeries. - Acquire referrals and pre-certifications as needed. - Register and/update demographic PCP and insurance information. - Collect co-payments and fees. - Coordinate details of billing. - Answer phones and triage calls as appropriate. - Photocopying faxing and filing.
- Associate or Bachelors degree or equivalent secretarial training preferred. - 1 years experience in a healthcare setting required for Level I role. (Additional experience required for higher level positions.) - Proven understanding of managed care and other insurance-related coverage plans. - Digital literacy including proficiency with Windows-based computer applications is crucial. - Proven accurate typing and data entry skills. - Prior experience helping a wide variety of customers. - Knowledge of EPIC software a plus! - Strong patient service orientation and well-developed social and interpersonal skills. - You are available to complete a four-day operations training program and able to work part-time or full-time Monday-Friday days. - Ideal candidates should be able to retain information quickly with a can-do positive demeanor with a shown ability to be both reliable and punctual. Driven candidates will also possess a professional demeanor strong abilityto stay organized and the ability to work optimally as part of a team. Bulfinch Temporary Service employees often cover leaves of absences vacations as well as vacant f/t openings often resulting in temp-to-hire. Qualified applicants who meet the above requirements and are able to make a minimum one-month or more dedication to our community are encouraged to apply.
Additional Job Details (if applicable)
Additional Job Description
Onsite
101 Merrimac Street
0
Temporary
Day (United States of America)
Pay Range
$17.36 - $23.80/Hourly
Grade
2
At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
IC