drjobs SharePoint & Web Application Support Engineer العربية

SharePoint & Web Application Support Engineer

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1 Vacancy
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Job Location drjobs

Riyadh - Saudi Arabia

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description:

We are seeking a proactive and technically skilled SharePoint and Web Application Support Engineer with 3 years of experience in supporting SharePoint (preferably On-Prem) and .NET-based web applications. The ideal candidate will have strong application maintenance expertise practical knowledge of ITSM processes and exceptional communication and interpersonal skills. Experience working in the Middle East region is highly desirable.

Key Responsibilities:

Provide L2/L3 support for SharePoint On-Prem and .NET-based web applications.

Monitor maintain and troubleshoot issues related to SharePoint sites web parts workflows and content databases.

Support custom .NET applications perform minor code fixes and manage deployments.

Manage incidents service requests and change requests using ITSM tools such as ServiceNow or BMC Remedy.

Coordinate with development and infrastructure teams for issue resolution and performance optimization.

Perform root cause analysis and prepare detailed RCA reports.

Maintain technical documentation and knowledge articles for supported applications.

Participate in application patching upgrades and regular maintenance schedules.

Engage with end-users and business stakeholders to understand and resolve their issues effectively.

Required Skills and Qualifications:

Bachelors degree in Computer Science Information Technology or a related field.

Minimum 3 years of experience in supporting SharePoint (On-Prem preferred) or -based applications.

Hands-on experience in SharePoint 2013/2016/2019 administration and support.

Basic .NET Framework understanding and troubleshooting of C# or web applications.

Experience with SQL Server for data extraction and query troubleshooting.

Strong understanding of ITIL/ITSM processes including incident problem and change management.

Excellent communication interpersonal and stakeholder engagement skills.

Previous working experience in the Middle East is a strong plus.

Ability to work independently and in cross-functional teams under pressure.

Required Skills & Experience:

  • 3 years of experience in SharePoint On-Premises administration & support.
  • Good knowledge of SharePoint Central Admin PowerShell IIS SQL Server.
  • Hands-on with site collection management service applications and content database optimization.
  • Hands-On SharePoint administration
  • Experience working in or with Middle Eastern clients or organizations.
  • Working in Banking Finance will be a added advantage
  • Fluent in Arabic and English Language
  • Familiar with Active Directory DNS SSL certificates and related integrations.
  • Deep understanding of ITSM tools (ServiceNow BMC Remedy etc.) and processes.
  • Excellent communication client interaction and documentation skills.
  • ITIL Foundation Certification is a plus.
  • Exposure to enterprise-grade environments and digital transformation initiatives.
  • Collaborative work culture that values continuous learning and ownership.

Preferred:

  • Arabic language proficiency (basic or conversational) is advantageous.
  • Familiarity with hybrid (SharePoint On-Prem Online) deployments is a plus.
  • Hands On experience with
  • Available in Saudi to join immediately

At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services such as false websites or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process nor ask a job seeker to purchase IT or other equipment on our information on employment scams is availablehere.

Employment Type

Full-Time

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