Trainee Homeless Recovery Worker

Southampton Accommodation Services provides supported accommodation to adults who are homeless or at risk of homelessness across various locations in Southampton.

Our aim is to provide person-centred support to our clients empowering them to gain the life skills they require to move on to more independent living. We work with a range of agencies to maximise the support and opportunities for clients.

Although this can be a challenging role its also very rewarding. This is an exciting role where no two days will be the same you will take part in various tasks such as running client activities and life skills projects. If you love working with people and want to make a difference in the lives of those you support then please apply.

JOB PURPOSE

To be part of a team that supports our clients keeping them safe and helping them achieve their goals.

To provide people with homes and specialist support so they feel more valued and secure and ready to take the next steps.

MAIN RESPONSIBILITIES

• To learn how to assess clients develop support plans and manage risks
• To learn how to support clients to maintain their wellbeing paying close attention to safeguarding responsibilities company policy and procedures
• To encourage clients involvement in personal progression in the form of education training employment activity or volunteering
• To assist clients to maintain accommodation by encouraging payment of relevant charges
• To support clients to gain practical life skills
• To help maintain health and safety duties ensuring clients and buildings are safe
• To maintain accurate records and ensuring these are stored in line with GDPR
• To assist key workers by liaising with local authorities health providers and other agencies to provide a holistic person-centred approach
• To support clients in trauma informed and psychologically informed ways
• To adhere to safeguarding responsibilities following our safeguarding policy and procedure
• To help maintain health and safety ensuring clients visitors and buildings are safe in accordance with Health and Safety regulations policy and procedures
• To provide basic first aid assistance until help arrives (full training is provided)
• To maintain accurate records on our client management system and ensure these are stored in line with GDPR
• To maintain confidentiality
• To carry out any other reasonable duties required in the interest of the organisation

ROLE REQUIREMENTS

• This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
• This role will require a full drivers licence and access to a vehicle
• This role will require you to work flexibly across several sites
• This role will require you to work with clients on a one-to-one basis
• This role may require you to work nights and/or weekends
• This role may require you to lone work

DESIRABLE CRITERIA

• lived experience of homelessness or accessing services around substance use mental ill-health or offending

ESSENTIAL CRITERIA

• Good communication skills
• Clear verbal and written English
• Good keyboard skills for data inputting
• Basic knowledge of Microsoft Outlook Excel and Word
• Polite and assertive manner
• Ability to self-motivate as you will work on your own
• Collaborate well in a team
• Ability to respond calmly in a crisis
• Have an interest and genuine concern for homelessness and related issues

We reserve the right to close our adverts early if a successful candidate is found so please submit your application as soon as possible.

We offer support to people who are homeless vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe flexible and reliable client led housing and support with a focus on reducing homelessness improving health and wellbeing and building on individuals skills and resilience to break the cycle of homelessness poverty and exclusion.

We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire Hampshire Isle of Wight and Dorset.

We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients.

Were committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed.

We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.