Family Building Consultant/Inside Sales, Cryobank

CooperSurgical is a leading fertility and womens healthcare company dedicated to putting time on the side of women babies and families at the healthcare moments that matter most in life. We lead the industry in next-generation fertility and birth solutions that help conceive deliver and protect healthy its time for people to build their families the CooperSurgical Donor Gametes Services California Cryobank and Donor Egg Bank USA can help intended parents reach their goals with the highest quality donor sperm and donor eggs from rigorously screened diverse donors. Our team cares enough to want to make a difference for the communities in which we live and work and in the well-being of women babies and families everywhere.

We strive to continuously develop best in class people process and technologies. Our Donor Gametes services support those seeking to realize their dreams of creating a family and specifically serves the LGBTQ community independent parents and those with fertility challenges in need of donor sperm and/or donor eggs.

This role reports directly to our Inside Sales Manager and will be part of a fast-paced high-performing team. As our Inside Sales representative this individual will demonstrate proficiency in customer engagement and business acumen competencies. This rep will display extreme ownership achieve and exceed goals and deliver best in class customer experiences differentiating our brand in the market.

The starting base payfor this role is between $55000 and $65000 (commensurate with skills and experience) with a total earnings potential of up to $95000 at target (base commission at target). This role can be based at any of the locations listed: Los Angeles CA Houston TX Tucson AZ Rockville MD Trumbull CT or Livingston NJ.

• Achieves sales and operational goals in a proactive disciplined approach; calls on and executes lead conversion for targeted customers including subscription installed base; diligently follows up with ability to qualify inbound leads as part of the lead management process.
• Meets and exceeds projected sales goals with extreme ownership based on quota and pay for performance variable compensation package.
• Educates prospects and customers identifying developing and securing all relevant direct sale opportunities.
• Utilizes up-selling cross-selling and add-on sales techniques to increase sales including volume and revenue per customer experience.
• Executes responsibilities with integrity and compliance to all policies and procedures including but not limited to CooperSurgical guiding principles and code of conduct.
• Leverages knowledge of industry and product portfolio to meet customer needs.
• Combines business acumen with an effective sales process to engage customers and increase sales volumes.
• Achieves daily call targets by engaging customers at a high frequency and establishing relationships
• Cultivates internal & external relationships that create sustained value.
• Retains technical proficiency and is current on all training product and promotions; efficient in CRM and Microsoft Office tools and advances through training and utilization.
• Manages emotional or complex customer situations promptly and professionally while meeting commitments for service sales and assistance.
• Demonstrates ability to accurately assess and resolve individual situations and draw on prior knowledge experience andproblem-solvingskills; determines customer requirements and expectations to recommend specific products and solutions.

• Excellent selling influence and closing skills.
• Self-motivated and disciplined with a positive attitude and ability to work independently.
• Excellent organizational verbal and written communication skills.
• Strong focus on providing customers with superior customer experience.
• Ability to work independently and as part of a team and displays high level initiative and commitment.
• Agile and adapts quickly to a fast-paced changing environment.
• Ability to identify critical activities and tasks and adjust priorities to meet goals and objectives.
• Bilingual (Spanish/English) a plus.

Experience:

• 1-3 years of inside sales experience.

Education:

• Bachelors degree in Business Administration Management Marketing related field or equivalent years of experience in sales required (4 years).

As an employee of CooperSurgical youll receive an outstanding total compensation plan. As we believe your compensation goes beyond your paycheck we offer a great compensation package medical coverage 401(k) parental leave fertility benefits paid time off for vacation personal sick and holidays and multiple other perks and benefits. Please visit us at learn more about CooperSurgical and the benefits of becoming a member of our team.

To all agencies: Please no phone calls or emails to any employee of CooperSurgical about this opening. All resumes submitted by search firms/employment agencies to any employee at CooperSurgical via-email the internet or in any form and/or method will be deemed the sole property of CooperSurgical unless such search firms/employment agencies were engaged by CooperSurgical for this position and a valid agreement with CooperSurgical is in place. In the event a candidate who was submitted outside of the CooperSurgical agency engagement process is hired no fee or payment of any kind will be paid.

We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status. We are proud to be an equal opportunity workplace.

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