Were seeking a Middle Project Manager to work on-site at our clients location specifically focusing on the implementation of a CCaaS (Contact Center as a Service) solution.
Our client is a major enterprise in the automotive travel and financial services sectors serving a vast member base across the US.
Responsibilities:
- Coordinate project management activities resources budget control equipment and information.
- Develop and maintain project documentation invoices plans and reports.
- Maintain project plans including schedule project timeline and team plans.
- Identify and manage risks to ensure on-time delivery.
- Lead and motivate the project team coordinating their efforts to keep them on track for deliverables.
- Develop and maintain strong business relationships.
- Act as the point of contact and communicate project status to all participants; plan meetings and take minutes.
- Cooperate and coordinate with other departments and third-party subcontractors meeting the needs of different stakeholders throughout the project lifecycle.
Qualifications :
- 2 years of experience in project management.
- Experience in managing projects with vendors including scope based. (fixed priced)
- Business analytics skills.
- In-depth experience with identifying and understanding user and business needs.
- Masters or Bachelors degree preferably in a technical field
- Strong knowledge of Microsoft Office Excel (pivot tables data analysis) PowerPoint and Visio.
- Excellent self-management planning organizational presentation and analytical skills.
- Attention to detail.
- Excellent presentation and communication skii
- Upper-Intermediate or higher English.
- Ability to work in a multicultural team.
Nice to have:
Experience with Contact Center Solutions.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time