Fraud Analyst
Fraud Analyst
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
As a Fraud analyst within our Critical issues team you will report into the Critical Issues Team Lead. You will focus on helping the business through analysing our activity to identify and quantify fraud risks and bad demand scope mitigations and drive recommendations to make the Ubisoft ecosystem safer for our players. You will identify opportunities to reduce player and internal team exposure to fraud by understanding bad demand volume and fraud risk for our operations.
Using your experience you will use data to initiate discussions and actions influencing our internal teams to deliver meaningful change.
Key responsibilities:
- Provide expertise on internal and inbound fraud risk.
- Detect and analyse fraudulent activity identifying patterns and behaviours across our support ecosystem and beyond.
- Create and present clear reports showcasing insights and making clear recommendations for mitigatory actions.
- Provide subject matter expertise for project teams developing mitigations based on our vulnerability reports.
- Develop and implement appropriate policies monitoring adherence against new risks and updating regularly as new threats are identified.
- Collaborate with the wider organisation on fraud and bad demand reduction initiatives.
- Support our incident management problem management and event management teams in understanding identified risks that could impact their functions.
- Quantify and monitor the impacts of detected risks and the values of remediation.
Qualifications :
- Existing Fraud operations experience
- Experience with customer relationship management internal fraud reduction and risk management
- Proven track record of utilising large data sets to gain insights
- Familiarity with ITIL4 practices and service management principles (desirable but not essential)
- Excellent stakeholder communication and relationship-building skills.
- Strong organisation delivery planning and prioritisation skills
- High level collaboration experience
- Passion for games players and community-focused service delivery.
Additional Information :
In line with Ubisofts hybrid work model our flexible work policy includes a minimum of three days per week in our Newcastle office with the option to work from home up to two days.
Benefits
With Ubisoft CRC you will receive a competitive salary along with:
- Personal performance bonus
- Private Health Insurance (including eye care and dental)
- Life Assurance
- Long Term Disability Insurance
- Pension
- Significant discount on the worlds best video games
- Access to Ubisofts back catalogue on PC
Perks:
- We work in the heart of Newcastle city centre right on top of Haymarket metro station in a lively international and creative space.
- A kitchen stocked with cereals fruits unlimited filtered water teas coffee
- Regular professional and social events
- Flexible working hours
- A casual dress code
- Fun we like to work hard but have a laugh too!
Ubisoft offers the same job opportunities to all without any distinction of gender ethnicity religion sexual orientation social status disability or age. Ubisoft ensures the development of an inclusive work environment which mirrors the diversity of our players community.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
