Field Service Manager
Field Service Manager
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Salary Not Disclosed
1 Vacancy
Job Description
100% Employee-Owned Become Our Next Millionaire!
Do you want to build a secure future for yourself and your family AtAlliance Material Handling we dont just offer jobs we offer ownership. As a100% Employee-Ownedcompany every team member plays a direct role in our success sharing in the wealth they help create. Hard work here doesnt just pay off it builds long-term financial security.
Were looking for a Field Service Manager to lead and support our team of Road Technicians and Team Leads across a designated territory. You will act as the primary relationship manager for key customers in your region with responsibility for service quality technician development and field operations youre a skilled leader with technical expertise and a passion for customer service this is your opportunity to grow your career and your financial future with a company that truly values ownership.
What We Offer:
- Employee Ownership (ESOP) Build long-term wealth
- Competitive Pay Commission
- Multiple Healthcare Options (Medical Dental Vision)
- 401(k) with Company Match
- Paid Time Off & Holidays
- Dream Manager Program Supporting your personal & professional goals
- Company-paid Short-Term Long-Term Disability & Life Insurance
What Youll Do:
- Manage field operations and performance across your assigned territory
- Serve as the main point of contact for key customers ensuring communication satisfaction and service follow-up
- Conduct regular site visits to strengthen relationships and uncover service opportunities
- Collaborate with Regional Coordinators to deploy technicians efficiently
- Monitor and guide technician performance ensuring strong billable hour productivity
- Support technician development through coaching feedback and training
- Lead performance reviews and approve weekly time cards
- Audit work orders and inspect van appearance and quality standards
- Provide technical support and step in when necessary to maintain service continuity
- Promote a safe high-performing and positive team culture
- Partner closely with the Lead Field Service Manager to drive operational improvement and customer retention
What You Bring:
- 5 years of experience in lift truck or industrial equipment maintenance
- Strong leadership and supervisory experience especially with remote or field-based teams
- Excellent communication organizational and problem-solving skills
- Hands-on technical knowledge of industrial service equipment
- Ability to coach and support technicians while maintaining accountability
- High school diploma or equivalent required; additional education a plus
Ready to take control of your career and your future Join a company where youre not just an employee youre an owner.
Apply today and start your path to becoming our next millionaire!
Required Experience:
Manager
Employment Type
Full-Time
