Customer Service Representative
Customer Service Representative
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Job Description
Join Our Team at Pattern Promotions - Customer Service Representative
About Us: In a rapidly changing world innovation and creativity are essential. At Pattern Promotions we encourage our team to think outside the box challenge the status quo and develop fresh ideas. We believe that diversity of perspectives drives innovation and we are committed to staying at the forefront of the latest trends and technologies.
Position:Customer Service Representative
Schedule: Weekends Off
Salary: $800 - $1095 per week
Work Type: In-person (strictly on-site)
Job Description:
Description
We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role you will be the first point of contact for our valued customers addressing their inquiries resolving issues and ensuring exceptional service delivery. The ideal candidate will possess excellent communication skills and a genuine desire to help others.
Responsibilities:
- Respond to customer inquiries via phone email and chat in a timely manner.
- Provide accurate information regarding products and services to customers.
- Assist customers with order placement modifications and cancellations.
- Resolve customer complaints by identifying problems developing solutions and negotiating resolutions.
- Document customer interactions and maintain detailed and accurate records in the database.
- Collaborate with team members to improve the customer service process and escalate issues when necessary.
Qualifications:
- High school diploma or equivalent; additional education or certification is a plus.
- Proven experience in customer service or a related field.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a proactive attitude.
- Ability to work in a fast-paced environment and handle high volumes of inquiries.
- Familiarity with customer service software and CRM systems is preferred.
Benefits:
- Weekends off for a healthy work-life balance.
- Competitive weekly salary ranging from $800 - $1095.
- Excellent growth opportunities within the company.
- Supportive and innovative work environment focused on professional development.
- Continuous training and opportunities to expand your skillset.
If youre ready to build meaningful client relationships and contribute to a dynamic team apply today! Join Pattern Promotions where your career growth and success matter.
Note On-campus work in Chicago IL
Required Experience:
Unclear Seniority
Employment Type
Full-Time
