Deputy Manager - Supply Chain Managment
Deputy Manager - Supply Chain Managment
Posted on :
23-07-2025
Employer Active
1 Vacancy
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Job Description
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
Responsibilities
- Lead continuous improvement initiatives using Practical Process Improvement (PPI) principles to drive annual efficiency.
- Manage the order pipeline with suppliers to meet customer requested dates and address concerns.
- Prioritize meetings with customers and suppliers to achieve operational metrics such as stock availability and timely delivery.
- Ensure customer complaints are resolved efficiently and within agreed timescales.
- Implement customer orders within 24 hours from receipt of SAP Quote.
Order Management :
- Timely processing of customer orders including follow up with all stakeholders & customer to clear order for further processing
- Own the customer orders from receipt to fulfilment for resolving challenges in its execution.
- Ability to communicate openly with customer and other stakeholders from order acknowledgement to shipment acceptance as well as inter functional communication.
- Sound understanding of commercial documentation such as Letter of Credit Bank guarantees Inco-terms etc to help customer fulfil the obligations for timely order execution.
- Good customer relationship management and other customer centric initiatives Understanding of Advance license opening and registering contract of PAC.
- Understanding of business processes and revenue cycle with drive to meet the business goals in challenging environment.
- Regular reviews of backlog orders share updates with commercial teams and customers to maximizing revenue.
- Understand customer needs and develop plans to address them.
- Ensure customer complaint are being updated accordingly.
Purchase and Procurement
- Coordinate sourcing and the Procure to Pay process ensuring timely delivery of products and services.
- Maintain robust business relationships with vendors and periodically review supplier agreements.
- Monitor open purchase orders stock levels and initiate actions to improve delivery and quality.
- Generate year-on-year sourcing savings through innovative collaborations with end-users.
Planning & Inventory Management
- Implement systems and processes for effective inventory control ensuring product availability to meet customer demand.
- Optimize inventory levels and handle supply chain to balance order fulfillment with service delivery and stock performance.
- Identify and resolve supply chain constraints facilitating quick decision-making.
Customer Management
- Focus on customer service to achieve high Customer Happiness Survey Scores.
- Develop and implement corrective and preventive actions for customer complaints.
- Provide critical metric reporting on supply chain costs and customer service performance.
Qualifications
- Masters degree in any field; Engineering or MBA is an added advantage.
- Minimum of 5-7 years of relevant experience meeting the required skills and abilities.
This role is perfect for ambitious individuals ready to contribute to a world-class team and successfully implement strategic goals. Apply today and be part of our journey!
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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