Senior Site Reliability Engineer
Senior Site Reliability Engineer
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Job Description
Job Summary
Job Description
What is the Opportunity
The Application Support SRE will be responsible for the support development and implementation of Site Reliability Engineering solutions for all applications within City National Bank (CNB) an RBC company. This team will work collaboratively with teams across several lines of business and other Technology and Operations partners as a requirement to succeed in its mandate. This individual will need advanced knowledge and experience working in an application development support and/or technology operations organization. They should be able to take on a production support role and part with the SRE team in Consumer Banking Commercial Banking and/or Wealth Management
What will you do
Perform application production support role including off-hours support.
Development of SRE solutions (monitoring and alerting machine learning anomaly detection self-healing and reliability testing)
Run the production environment by monitoring availability and taking a holistic view of system health.
Build software and systems to manage platform infrastructure and applications. Improve reliability quality and time-to-market of our suite of software solutions.
Assist in incident management and problem management for applications in scope.
Maintain technology currency (manage server patching certificate renewal etc.) with keen eye on automating opportunities.
Ensure availability and uptime of applications in scope as per service level objectives.
Ensure compliance of all systems and applications in scope including maintaining segregation of duties.
Implement monitoring and alerting anomaly detection self-healing and reliability testing for applications in scope.
Supports units goals to adopt automation solutions for applications in scope.
Apply design-thinking and agile mindset in working with SREs Scrum Masters and partner team leads.
What do you need to succeed
Must-have:
Minimum 2 years of related experience in Application support Software development (SDLC working knowledge of at least two of C/C Java Golang Python .NET) and Operations (SRE DevOps Cloud Data)
Advanced knowledge of industry practice (Financial Institution) with a focus on SRE.
Advanced experience in a variety of environments (Linux Windows Databases Cloud distributed and mainframe business workflows and Services/APIs).
Able to automate simple tasks to reduce the toil and increase operating system efficiency.
Hands-on experience in a variety of SRE languages and tools (Ansible Dynatrace Moogsoft PagerDuty ServiceNow Elastic Logstash Kibana Blue Prism Catch Point Grafana)
Effective negotiation skills and stakeholder management.
Excellent communication skills direct style.
Consumer banking experience.
Nice-to-have:
Experience working as an SRE within the Financial Trading Industry.
Whats in it for you
We thrive on the challenge to be our best progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other reaching our potential making a difference to our communities and achieving success that is mutual.
A comprehensive Total Rewards Program including competitive compensation bonuses and flexible benefits.
Continued opportunities for career advancement.
World-class sales training coaching and development opportunities.
Support from a dynamic collaborative progressive and high performing team as well as world-class tools and training.
Opportunity to achieve great success and grow your career with RBC.
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Job Skills
Agile Methodology Application Infrastructure Group Problem Solving IT Automation IT Monitoring Operations Support Production Support Software Development Life Cycle (SDLC) Software Engineering Software Product Technical Knowledge System Applications Systems SoftwareAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best effectively collaborate drive innovation and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect belonging and opportunity for all.
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Required Experience:
Senior IC
Employment Type
Full-Time
